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IT Customer Support Technician II: Help Desk Pro
Job in
Jersey City, Hudson County, New Jersey, 07390, USA
Listed on 2026-08-17
Listing for:
Dexian
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Dexian in Jersey City, NJ seeks a Customer Support Technician II - IT for a 3-month engagement to support customers via phone, chat, and email, ensuring satisfaction with products and services. The role emphasizes rapid, accurate information delivery and problem resolution.
You will develop product knowledge, assist with orders and tracking, and ensure compliance with policies while contributing to team morale in a fast-paced tech staffing environment.
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