Desktop and Security Administrator

Job Summary

The Desktop and Security Administrator is responsible for delivering high‑quality desktop support while owning the full lifecycle management of all Dash‑managed end‑user devices. This role ensures endpoints are deployed, configured, secured, monitored, and retired according to firm standards. Dash Financial Technologies is a leading provider of advanced trading solutions, delivering tools to institutional clients across the buy‑side and sell‑side.

• Provide onsite and remote desktop support to all Dash personnel
• Own and manage the full lifecycle of end‑user devices, including procurement, configuration, deployment, patching, monitoring, inventory management, and secure disposal
• Implement and enforce technical controls for endpoints in alignment with security policies and regulatory standards
• Configure and support Single Sign-On (SSO) integrations across third‑party applications
• Assist the Security team with audits, remediation efforts, and security‑related initiatives
• Partner with Network Engineering on office network projects and firewall/security policy coordination

• 5+ years of experience in desktop support and endpoint administration
• Experience supporting both Windows and MacOS environments
• Strong experience with Mobile Device Management (MDM) platforms
• Experience developing and implementing endpoint policies and compliance controls
• Experience managing Identity and Access Management platforms
• Experience implementing and managing Endpoint Detection & Response (EDR) solutions
• Experience troubleshooting endpoint issues including:
  • Network connectivity and VPN
  • Hardware and peripherals
  • SaaS application access
  • Device asset lifecycle and inventory controls
  • Security tools such as SIEM, VPN, Privileged Access Management, and Server EDR
  • Working knowledge of networking concepts and firewall security policies (preferred)
  • Linux‑based desktop environments (preferred)
• Strong problem‑solving and troubleshooting skills
• Ability to own processes end‑to‑end with minimal oversight
• Clear and effective communication skills
• Strong documentation habits and attention to detail
• Ability to manage multiple priorities in a fast‑paced environment
• High level of integrity and commitment to security best practices

The estimated salary range is $80,000 - $120,000. Salary is negotiable depending on experience and skills.

Benefits include a discretionary bonus, paid holidays, a 401(k), comprehensive medical, dental, and vision coverage, life insurance, short‑term and long‑term disability, commuter FSA, family building benefits, and more. All benefits are subject to eligibility requirements.

ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.