Help Desk & IOT Technician
Job in
Jersey City, Hudson County, New Jersey, 07310, USA
Listed on 2026-09-01
Listing for:
Empowerment Academy & BelovED Community Charter Schools
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Help Desk & IOT Technician
At BelovED Community Charter Schools, we are seeking a passionate and dedicated Help Desk Technician to join our team. As a Help Desk & IOT Technician, you will have the opportunity to make a meaningful impact on the education experience of our students and staff by providing technical support and ensuring the smooth operation of our educational technology infrastructure. This role offers a unique chance to grow your career in the field of educational technology while contributing to a vibrant and dynamic learning environment.
Key Responsibilities:
- Technical Support:
Play a crucial role in providing technical assistance to students, teachers, and staff, addressing a wide range of hardware, software, and network connectivity issues. - Hardware Maintenance:
Contribute to the setup, configuration, and maintenance of computers, laptops, tablets, projectors, and other educational technology devices. Regularly update accurate device and inventory counts. - Software Support:
Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software. - User Training:
Actively engage with end-users, providing basic training and guidance on technology usage and best practices. - IOT Management:
Efficiently manage the school's IOT systems such as cameras, speakers, access control, and others. - Documentation:
Maintain detailed records of support requests, resolutions, and IOT equipment inventory to enable effective tracking and monitoring. - Security Awareness:
Collaborate in maintaining the security and integrity of the school's IT systems by adhering to established security policies and procedures. - Infrastructure Maintenance:
Proactively identify and diagnose issues with Infrastructure services to minimize disruptions and optimize system performance.
We offer a competitive salary ranging from $49,000 to $52,000, commensurate with experience and qualifications.
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