Market Risk Production Manager

Business Integration Partners (BIP) is Europe’s fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology, we design, develop, and deliver sustainable solutions at pace and scale, creating greater value for our customers, employees, shareholders, and society.

BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients.

BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients drive smarter decisions, reduce risks, and stay ahead in a fast-evolving market environment.

We are seeking a senior Market Risk Production Manager to lead the stability, reliability, and continuous improvement of a critical global Market Risk technology platform.

This individual will serve as the primary interface between Market Risk business users and Technology
, ensuring that the platform remains highly available, predictable, scalable, and responsive to business needs across APAC, EMEA, and North America.

The role requires a hands-on technical leader who can quickly understand complex application environments, diagnose production issues, coordinate resolution across multiple technology teams, and communicate effectively with senior business stakeholders.

The role requires sufficient technical depth to review code, understand architecture, analyze logs and database behavior, challenge technical solutions, and provide credible direction to experienced engineers.

The individual will balance immediate production priorities and incident resolution with longer-term initiatives designed to improve platform resilience, performance, observability, and operational stability.

• Own the day-to-day stability, reliability, and operational performance of a business-critical Market Risk platform.
• Lead production support activities across globally distributed business and technology teams.
• Act as a senior escalation point for high-priority production incidents and service disruptions.
• Drive incident triage, troubleshooting, root cause analysis, remediation, and follow-up actions.
• Analyze recurring incidents and systemic issues to identify opportunities for permanent resolution.
• Improve platform predictability, resiliency, monitoring, capacity, and operational performance.
• Balance immediate production priorities with strategic platform-stability initiatives.
• Ensure appropriate operational controls, monitoring, escalation processes, and support procedures are in place.

• Serve as the primary Technology partner for Market Risk and Global Markets users.
• Build strong relationships with risk managers, pricing teams, senior business stakeholders, and technology leaders.
• Understand business workflows, operational pain points, priorities, and platform dependencies.
• Translate business concerns into actionable technology improvements.
• Communicate platform incidents, impacts, remediation plans, risks, and enhancement priorities clearly to senior stakeholders.
• Gather user feedback and help ensure that…