Engineering Library Analyst – Hybrid NY & NJ area)

The Port Authority of New York & New Jersey (PANYNJ) is advancing the governance and modernization of the engineering information that supports its operations and project delivery. We are seeking a senior professional who can bridge engineering document governance, enterprise content management, project delivery, and business analysis to help strengthen the Engineering Library and the systems and processes behind it.

2 Montgomery, Jersey City, NJ

Hybrid

Toll International is a premier consulting firm based in New York City, specialized in comprehensive construction project management and technology-enabled solutions. Renowned for our dedication to delivering high-quality, cost-effective, and innovative results tailored to the unique needs of our clients, we lead infrastructure and digital transformation projects across New York State and beyond.

We are proud to partner with the Port Authority of New York & New Jersey (PANYNJ) on high-impact infrastructure and technology initiatives. We are currently seeking talented professionals to collaborate with subject matter experts, project managers, and process owners to deliver critical projects.

The Engineering Library Analyst will support PANYNJ's Engineering Records and Document Management (ERDM) Unit in administering, governing, and modernizing the Engineering Library, the Department's centralized source for engineering standards, procedures, manuals, guidelines, policies, and other technical knowledge resources. This senior role requires substantial experience managing controlled engineering documentation throughout its lifecycle within a regulated environment, supported by strong capabilities in metadata, taxonomy, information architecture, document governance, and enterprise content management.

Beyond traditional document management, the position will support digital modernization and solution delivery across Engineering. The selected professional will work across engineering, business, and technology teams to analyze requirements and processes, coordinate implementation activities, improve repositories and workflows, support project controls, and advance automation and AI-enabled information-management capabilities. The role therefore requires a multidisciplinary professional capable of connecting engineering information governance with technology implementation and project delivery.

• Govern engineering documentation throughout its lifecycle, supporting document standards, publishing, version control, metadata, classification, content ownership, approvals, archival, and compliance.
• Modernize Engineering Library and enterprise content-management environments through document inventory, migration, classification, deduplication, repository cleanup, metadata quality, taxonomy, and information architecture initiatives.
• Administer and support content-management technologies
  , including SharePoint, Feith, Open Text, Microsoft 365, and other Agency-approved platforms.
• Translate engineering and business needs into implementable solutions by eliciting and managing requirements, analyzing current- and future-state processes, and developing workflows, gap analyses, roadmaps, user stories/use cases, and acceptance criteria.
• Support project delivery and controls by developing schedules, work plans, milestones, trackers, action and decision logs, dashboards, status reports, and monitoring risks, issues, dependencies, and deliverables.
• Coordinate the solution-delivery lifecycle
  , including design, configuration, testing, user acceptance, defect resolution, deployment, production readiness, rollout, adoption, and operational transition.
• Advance automation and intelligent information management through Microsoft Power Platform, AI-assisted classification, metadata extraction, intelligent search, and related technologies.
• Partner with Engineering SMEs, content owners, project teams, and technology stakeholders to resolve requirements, system, workflow, access, data-quality, and governance issues.
• Develop clear technical and management communications
  , including SOPs, governance guidance, technical documentation, executive briefings, reports, job aids, training materials, and user communications.
• Drive continuous improvement by analyzing processes and performance, identifying opportunities for automation and operational improvement, and promoting consistent…