Claim Analyst III

Claims Analyst III

As a Claim Analyst III, you will be responsible for handling all aspects of third-party EPL/Professional Liability/D&O claims from inception through conclusion brought against insureds.

• Focused on Employment Practices Liability, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.
• You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines.
• Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives. We want you to build effective relationships with internal and external customers, while acting as a point of referral.
• You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling.
• In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.

• Bachelor’s Degree or equivalent required. Multi-state adjuster licenses and/or JD preferred.
• Strong knowledge of legal / regulatory and litigation / procedural requirements for Financial Lines.
• Specialist knowledge of Employment Practices Liability technical claims topics.
• At least some experience in negotiation, mediation, and arbitration.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
• Strong communication, time management, administrative and report-writing skills.

For positions based in Massachusetts, the base salary range is $76,000-$90,000. For positions based in New York, the base salary range is $68,000-$91,000. For positions based in New Jersey, the base salary range is $56,. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2026 Benefits Overview.

Ready to accelerate your career? We would love to hear from you.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area:

CL - Claims AIG Claims, Inc.