Director, Professional Liability & Cyber Claims

Position Overview

Our client, a nationally recognized insurance carrier, is seeking a Director, Professional Liability & Cyber Claims to serve as a senior individual contributor within their claims organization. You’ll be trusted with high-impact matters at the intersection of technology, risk, and insurance. This role calls for sharp judgment, clear communication, and the confidence to independently steer complex claims from intake through resolution.

• $110,000 to $160,000+/year base salary (based on experience)
• Annual target bonus
• Comprehensive benefits package (health, dental, vision, 401k, etc.)
• Opportunities for professional development and advancement

• 5+ years of experience in claims handling Professional Liability (D&O, E&O, EPL, Cyber, Fiduciary, etc.) or a closely related field
• Experience with cyber or technology-related claims is highly desirable
• Juris Doctor preferred but not mandatory
• Ability to obtain and maintain required adjuster licenses (resident/home state and additional states as needed)

• Taking ownership of sophisticated cyber and technology-related claims, including both first-party and third-party matters
• Interpreting policy language and making well-reasoned coverage determinations with speed and precision
• Directing investigations by leveraging internal specialists and outside experts while aligning with established Financial Lines standards
• Developing the claim story as it unfolds—assessing responsibility, quantifying loss, and evaluating financial exposure
• Establishing and actively managing indemnity and expense reserves, supported by clear rationale and documentation
• Producing focused, high-quality reports that summarize risk, strategy, and status for stakeholders
• Managing external partners such as defense counsel, forensic vendors, and other service providers
• Representing the company at mediations, settlement discussions, hearings, or trials when required
• Building credibility and trust with insureds, brokers, attorneys, and internal business partners
• Maintaining a well-organized portfolio of active claims and proactively driving files toward resolution
• Ensuring all handling complies with regulatory requirements and fair claims practices standards