Project Manager, Program ​/ Project Manager, Operations Manager

Job Description

At Fieldprint, we’re more than a leader in identity management services — we’re a team driven by purpose, innovation, and a commitment to making a difference.

We provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies.

As a pioneer in the industry, we’ve built a reputation for developing advanced technology that delivers fast, accurate results. But what truly sets us apart is our people. Fieldprint is powered by a diverse team of thoughtful, dedicated professionals who bring kindness, collaboration, and passion to everything we do. If you're looking to grow your career in a mission-driven environment where your contributions matter, we’d love to meet you.

• Facilitate the creation of company approved projects.
• Define and document stakeholders and business owners.
• Document business case and obtain formal approval of project charter.
• Gather requirements by working directly with stakeholders.
• Facilitate the definition of project scope, goals and deliverables.
• Lead the planning and implementation of projects.
• Create project management plan and supporting documents (Quality, HR, Communications, Risk).
• Plan and schedule project timelines.
• Create work breakdown structure, activity lists, and project schedule.
• Negotiate for resources required for project.
• Assemble and coordinate project team.
• Create accurate estimations of effort and timelines.
• Execute project according to project management plan.
• Coordinate status meetings and ensure milestones are being met.
• Coordinate testing with QA team.
• Create release plans aligned with business timelines.
• Manage project team to ensure activities are being completed according to project timeline
• Track issues.
• Ensure risks are being mitigated.
• Provide cross training between project managers so there is not a single point of business knowledge.
• Provide weekly status updates on project progress and priorities.
• Maintain project priorities and review upcoming projects.
• Control all aspects of planned project plan (Scope, Quality, Risk, Budget, Cost).
• Provide direction and support to project team.
• Constantly monitor and report on progress of the project to all stakeholders.
• Manage CAPA issues for projects including information gathering, documentation, management updates, reporting, and overseeing corrective action effectiveness.
• Conduct lessons learned meetings and document results in central repository.
• Provide recommendations to improve project management processes.
• Project evaluations and assessment of results.
• Obtain final sign off of deliverables/scope.
• Transition project support to operations.

• Written and oral presentation skills, along with excellent communication skills.
• Critical thinking and problem solving skills.
• Planning and organizing, decision-making.
• Proficiency in project management software (MS Project), and office products (MS Word, Excel, Visio, PowerPoint).
• Ability to identify open questions or areas of ambiguity, and facilitate conversations with the right people to resolve those unknowns.
• Flexibility in problem-solving and handling uncertainty, adapting, and changing as needed.
• Ability to influence and lead others and delegate tasks.
• Strong interpersonal communication and relational skills, good organizational and project management skills; sound judgment; initiative; flexibility; detail-oriented.
• Documented working experience with Microsoft Windows Environments.
• Minimum of three years of demonstrated Software Development project management experience with 4,500 hours leading and directing projects and 35 hours of project management education.

A high school diploma or GED is required. A bachelor's degree or equivalent work experience is preferred. PMP certified or able to take the PMP test within six months of date of hire.

Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.

• Medical, dental and vision coverage with spouse/family coverage options
• 401K plan with generous company match
• Flexible spending accounts
• Voluntary insurance coverage plans (life, disability, etc.)
• Paid time off
• Paid holidays
• Paid training program/ Internal employee development
• Casual dress code
• Discounts through partnerships & neighborhood business programs

All candidates are subject to a drug test and a background screening.

Fieldprint, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.