Vulnerable Adult Investigations Manager - Vice President

Job Summary

The mission of the Global Security (GS) team is the protection of the firm's people and assets, ensuring the safety and soundness of JPMorgan Chase's business operations throughout the world. GS works to minimize disruption and threats that undermine our businesses' ability to serve our customers by staying in front of external and internal risks, screening all new employees, protecting our franchises when needed with thorough investigations, ensuring the safety of business travelers, and working to keep our businesses open during extraordinary situations from weather disruptions to local protests.

As a manager on the GS Vulnerable Adult Investigations team, the incumbent will supervise and direct the activities of a team of investigators and perform investigations of elder/ vulnerable adult financial exploitation. You will be focused on root cause analysis, quantifying risk and ensuring compliance with the GS Vulnerable Adult Investigations Procedure, then communicating those findings to management in a fashion that prompts them to initiate systems, process, and procedural change to address the identified areas of concern.

• Manages the investigation process with a focus on gathering evidence for elder/ vulnerable adult investigations while ensuring compliance with regulatory requirements as well as internal policies and procedures.
• Ensuring team compliance and collaboration with referrals to applicable Adult Protective Service (APS) agencies and/or state regulators.
• Works closely with Risk and other key Line of Business (LOB) personnel to analyze controls based on investigation findings and recommend enhancements/remediation when deficiencies or opportunities are identified.
• Works closely with Americans with Disabilities Act (ADA) Compliance, ADA.
• Works effectively with JPMC's technology support teams to discover how frauds occur through a deep understanding of JPMC systems and the processes that support them.
• Maintains strong liaison and working relationships with all federal, state and local law enforcement and regulatory agencies, including international enforcement agencies.
• Incorporate feedback from Investigators to identify credible, actionable intelligence.

• Bachelor's degree in Criminal Justice, Business, related field, or work experience.
• 10+ years of experience in financial fraud investigations or related law enforcement.
• Advanced understanding of fraud and risk, working with internal management, and acting as a liaison with the law enforcement community at the local, state, federal, and international levels.
• Ability to manage staff and/or work remotely as the business model has the team spread across diverse geographies.
• Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors.
• Able to articulate sophisticated fact patterns to non-technical line of business risk partners and memorialize investigations into regular reporting requirements.
• Excellent written and verbal communication skills are required.

• JD or MBA.
• Industry recognized certifications such as CFE, PCI, etc.
• Courtroom testimony experience.

Jersey City, NJ $ - $ / year

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. Reasonable accommodations are provided for applicants and employees as required by applicable law.

COVID-19 health and safety requirements apply to employees following the firm’s current guidelines. Employees may be required to share vaccine information and, depending on local requirements, wear masks. Requirements may change with evolving public health guidance, and JPMorgan Chase will consider accommodation requests as required by applicable law.