Quality & Performance Analyst — Client Services
Listed on 2026-10-06
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Quality Assurance - QA/QC
Data Analyst, QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Tory Burch is seeking a QA/Customer Experience professional to drive service excellence through quality assurance, analytics, and continuous improvement. You will maintain QM frameworks, calibrate evaluation standards, and develop performance scorecards to coach agents.
The role partners with internal teams and outsourced partners to ensure consistent, high-quality customer interactions. Ideal candidates bring 2+ years in QA or contact center operations, strong data storytelling, and the ability
The following opening is for a Quality & Performance Analyst — Client Services with Tory Burch.
Step into the Quality & Performance Analyst — Client Services role at Tory Burch in Jersey City, NJ, United States and grow with us.
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