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Senior Researcher

Job in Jersey City, Hudson County, New Jersey, 07390, USA
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-08-28
Job specializations:
  • Research/Development
    AI Business & Operations, Market Research
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Senior Experience Researcher – Employee Experience

JPMorgan Chase & Co. in Jersey City seeks an Experience Research Senior Associate to shape user experiences across products and services. You will lead studies using advanced methods, synthesize findings, and translate insights into actionable design recommendations, collaborating with product and design teams.

The role emphasizes digital ethnography, mixed-methods research, and staying current with AI-enabled research trends to inform decisions and drive customer satisfaction.

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Position Requirements
10+ Years work experience
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