Restaurant Server - Hyatt , Jersey

Job Category: Restaurant

Requisition Number: RESTA
058413

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• Posted:
  February 27, 2026
• Full-Time

Showing 1 location

The Rooftop at Exchange Place located high atop the Hyatt House Jersey City is hiring a Food & Beverage Director! We are looking for a talented and versatile leader to oversee the relaunch of our rooftop bar, terrace restaurant, and banquet space. This leader will develop a strong team of service-minded professionals.

Overlooking the Hudson River with stunning views of Manhattan, our high-energy rooftop cocktail bar is the “Premium” place to be:
Premium Cocktails, Premium Food, Premium Location, Premium Views, and Premium Service.

The Terrace Dining Room and Lounge offers an upscale dining experience for those looking to have more of a dining atmosphere with the same stunning views as The Rooftop.

We offer more than 7,500 square feet of banquet space, all with amazing views of Manhattan, the Hudson, and the Statue of Liberty. We provide the perfect spaces for corporate meetings and events, weddings, and other social events.

Pay rate: $9/hr

We are looking for people that have a passion to serve others! Working at our food service outlets means you are often the first or last greeting our guests receive in the day. Your friendly smile and cheerful customer service attitude set the tone for guests to enjoy the day. Your role is key to the overall experience the guest will have.

Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility, this role is perfect for you. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

The Server performs guest service in the dining room, bistro, or food service outlet by making sure that all dining room guests are seated at clean and properly set up tables, that all guests receive prompt attention, have their orders prepared and served promptly, and that tables are cleaned and ready for the next guests. The server cheerfully serves guests, takes food orders, and provides follow-up for satisfaction.

The server has thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.

• Maintains a calm demeanor during periods of high volume or unusual events.
• Makes decisions and solves problems in the interest of 100% guest satisfaction.
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems.
• Adheres to Concord and brand operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift.
• Maintains a clean and organized workspace.
• Maintains regular and punctual attendance.
• Engages with and understands our guests, including discovering and responding to guest needs through clear and pleasant communication.
• Complies with brand and corporate dress code.

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, short-term and long-term disability options, 401(k) options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.

Our culture is based on our five Cornerstones:
Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the best associates in the market. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work-life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.

We are proud to be an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.