Sales Associate LOFT Sea Girt

About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

Position Overview:

Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.

Primary Responsibilities/Accountabilities:

Embraces our values & sets an example through his/her behaviors

Responsible for compliance with all ANN INC. practices and proc3edures

Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads Revenue Generation:

Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store's overall goals

Client

Experience:

Provides excellent client service by anticipating the client's needs, exceeding expectations, and adhering to ANN INC. service experience standards

Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients

Addresses client concerns, coming to resolution when possible, and involving management where appropriate

Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional

Takes ownership, solicits and incorporates feedback for professional growth and development - Consistently receives positive, unsolicited client feedback

Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone

Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences

Embraces our values and behaviors and inspires team by leading by example through his/her words and actions - Supports an environment of learning and trust by acting as a positive role model

Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws Operations:

Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)Meets merchandise processing standards and maintains an organized and accessible work area Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets

Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)Participates and assists in the preparation for the stores' inventory

Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business

Follows all ANN INC. operational guidelines, processes, and procedures

Reviews Bulletin Boards daily

Technical Expertise:

Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems

Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
Is proficient in using Distributed Order Maintenance (DOM's) and Style Finder to locate product for clients and processes transactions accurately

Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold Operates and understand the functions of the PDTProduct/Brand Management:

Understands and can clearly articulate the Company's brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients

Lives the ANN INC. Purpose, Vlaues & Behaviors, Practices in all interactions

Participates in and attends Store Meetings Proactively uses associate education tools to build product and styling knowledge with his/her peers

Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress…