Systems Engineer - Hosting Services

Overview

Position

Purpose:

The System Engineer-Hosting Services will handle implementing robust and secure computing solutions. The ideal candidate will have a strong background in data center, servers, storage and virtualization, crucial information security knowledge, exceptional problem-solving skills, and a passion for staying up to date with technology trends. This position reports into the infrastructure manager and will be based in Jessup, MD.

• Architect, recommend, and develop global hosting solutions and technologies that support business needs and best practices.
• Monitor all servers and storage devices, manage the System Life Cycle of all hosting systems.
• Architect and manage our global IT hosting services strategy and architecture.
• Architect and implement effective security measures, policies, and procedures to safeguard data, servers, and information systems.
• Provide insights into virtualization, storage, interoperability, and access to both on‑prem and cloud-based infrastructure resources.
• Work with manufacturing teams to integrate best practices around OT infrastructure. Collaborate with the GBS team to remediate identified gaps.
• Develop and utilize hosting services incident playbooks.
• Provide mentorship, guidance, and training to other members of the IT team in industry best practices for server and systems management.
• Work with GBS management to update security policies and procedures based on the latest industry standards and best practices.
• Participate in security assessments to identify vulnerabilities, weaknesses, and potential threats in our systems and infrastructure.
• Provide mentorship, guidance, and training to end-users and IT staff in security best practices and procedures.
• Participate in audit activities to ensure compliance with standards set by Amsted and/or contract requirements.

• Bachelor’s degree in computer science or a related field (relevant certifications may be considered in lieu of a degree).
• Minimum of 8–10 years of experience as a Server and Storage SME, Systems Administrator, Infrastructure Architect, or a similar role.
• Deep understanding of operating systems (e.g., Linux, Windows) with proficiency in installation, configuration, patch management, user management, and system monitoring.
• Strong knowledge of virtualization technologies like VMware, Hyper-V, or KVM for managing virtualized environments, including provisioning, performance tuning, and resource allocation.
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) for hybrid or fully cloud-based hosting.
• Proficiency in scripting languages (e.g., Python, Bash, Power Shell) and automation tools (e.g., Ansible, Puppet, Chef).
• Knowledge of storage technologies (e.g., SAN, NAS, RAID) and storage management tools for data availability, redundancy, and performance.
• Proficiency in designing and implementing backup and disaster recovery strategies, including regular backups, data replication, and recovery testing.
• Familiarity with industry standards and regulations, such as ISO 27001, NIST, GDPR, and PCI DSS.
• Effective communication skills, including the ability to explain complex technical concepts to non-technical stakeholders.
• Ability to work collaboratively within a team environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.