Global Director of Infrastructure, Operations, and Security

Job Details Posting Details

• Posted on September 4, 2026

• Showing 1 location
• Jessup, MD 20794, USA
• Hybrid
• IT
• Full-Time
• Requisition #: GLOBA
  009699

The Global Director of Infrastructure, Operations, and Security is a senior leadership role responsible for the reliability, scalability, resilience, and protection of the company’s global technology environment. Reporting directly to the Global Vice President, Chief Digital & Information Officer, this leader will own global infrastructure, IT operations, cybersecurity execution, service reliability, and operational risk management across all regions.

This individual will lead a geographically distributed team of engineers, architects, operations and security professionals, partnering cross-functionally with business leaders to align technology capabilities with strategic objectives. The successful candidate must bring prior hands‑on and leadership experience in cybersecurity and demonstrate the ability to lead in complex global environments with accountability, urgency, and a strong business‑first service mindset.

• Lead the global strategy, architecture, and operations for enterprise infrastructure across cloud, data center, network, endpoint, identity, and collaboration platforms.
• Establish and enforce global standards for system reliability, availability, performance, monitoring, incident response, and service recovery for business‑critical services.
• Lead capacity planning, disaster recovery (DR), and business continuity planning (BCP) programs across all regions.
• Oversee 24/7 global IT operations, including service desk, infrastructure operations, major incident management, escalation frameworks, and operational communications.
• Drive automation initiatives to improve deployment velocity and reduce operational toil.
• Manage enterprise network architecture, including SD‑WAN and zero‑trust access across global offices.

• Serve as the senior operational leader for cybersecurity, ensuring security priorities are embedded into infrastructure, operations, architecture, and service delivery decisions.
• Design and implement a comprehensive security program spanning identity and access management (IAM), endpoint protection, data loss prevention (DLP), and threat intelligence. Application-level governance, including SAP roles, profiles, and segregation of duties, is owned the by the Digital Applications & Product Delivery team.
• Own the enterprise Product Security program, ensuring secure‑by‑design principles, cybersecurity requirements, and risk management are embedded throughout the lifecycle of BAC products, connected systems, and emerging digital offerings.
• Own the enterprise AI Security program, ensuring the secure adoption, governance, and risk management of AI technologies, including protection against data leakage, model misuse, prompt injection, and emerging AI‑related threats.
• Lead cybersecurity incident response readiness, security incident investigations, crisis coordination, and executive communications in partnership with legal, compliance, and business stakeholders.
• Ensure compliance with global regulatory frameworks including ISO 27001, SOC 2 Type II, GDPR, NIST CSF, and regional data protection laws.
• Manage vulnerability management, penetration testing programs, and remediation prioritization processes, and set the enterprise standard to which application‑layer vulnerability remediation is held.
• Collaborate with the group SOC and other Amsted entity security leaders to define and execute the multi‑year security roadmap.

• Lead, mentor, and develop a globally distributed team of infrastructure, operations,…