Assistant 50+ Center Director-; Human Services Specialist -Community Resources and Services

Job Title

Assist in the overall operation of a regional 50+ Center, including program development, implementation, and evaluation; community outreach; and reporting and record keeping. Serves as the Center Director in their absence and as a team member in all aspects of center operations.

Center Operations And Facility Management:

• Assists with the overall management and daily operation of a regional, multifunctional 50+ Center.
• Oversees the general operation of the center in the absence of the Center Director.
• Coordinates with the Department of Facilities for scheduled and unscheduled maintenance.
• Reviews and conducts facility inspection reports for maintenance needs.
• Works toward ensuring the safety and security of patrons and staff.
• Assists with maintenance and repair issues for fitness equipment, coordinating with contractors and program staff.
• Assists with rentals and other agency use of the building; resolves schedule conflicts.
• Participates in Emergency Management activities, including work outside normal business hours.

Program Planning And Community Engagement:

• Plans, coordinates, implements, and evaluates 50+ center programming.
• Develops quarterly calendars, newsletters, and schedules with instructors and contractors.
• Welcomes and orients 50+ Center participants, provides tours, leads orientation presentations, and conducts outreach to increase participation.
• Maintains active knowledge of DCRS programs, trends, and community needs.
• Facilitates ongoing cooperation and coordination with DCRS offices, County departments, and community partners.
• Works collaboratively with the nutrition team to support food service operations.
• Attends staff meetings and required trainings.

Staff Supervision And Volunteer Coordination:

• Supervises assigned full-time and contingent staff.
• Recruits, selects, trains, and evaluates contingent staff and volunteers.
• Plans, schedules, and assigns work for staff and volunteers.
• Ensures staff compliance with County policies related to cost accounting, PDQ card use, and purchasing.

Administrative And Fiscal Responsibilities:

• Assists with coordination of building scheduling with program staff and other user groups.
• Completes, reviews, and submits incident, injury, accident, and related reports to appropriate departments.
• Assists with development and management of the operating budget.
• Completes fiscal and financial reports as required.
• Coordinates and submits content for digital newsletters, publications, and public service announcements.
• Works with the Department Communications Team and stakeholders to develop marketing strategies for programs, events, and rentals.

Other Responsibilities:

• May require evening and weekend work.
• Performs other related duties as assigned.

Supervisory Responsibilities: May supervise contingent and/or benefitted staff. Assists with managing 10+ service provider contracts on an annual basis. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training; addressing complaints and resolving problems.

Bachelor's degree or an equivalent combination of education and experience. Required certifications, licenses, and registrations:

• Serv-Safe Food Sanitation Certification must be received within six months of hire.
• Class C Maryland Driver's License or equivalent issued by state of residence.

Preferred education, knowledge, skills and abilities:

• Bachelor's degree.
• Serv-Safe Food Sanitation Certification.
• Excellent customer service skills.
• Creative thinker and self-starter with an ability to envision, develop, and implement innovative programming.
• Experience and working knowledge of program planning and development.
• Basic math and accounting skills.
• Strong interpersonal skills, excellent oral and written communication skills and the ability to work well with an ethnically diverse population.
• Strong computer proficiency especially with Microsoft Office (Word, Excel, PowerPoint), database management and spreadsheet applications necessary.
• Proficiency in virtual platforms and use of technology for human services…