Medical Receptionist, Northcliff, Randburg

A specialist Cardiology practice in Northcliff, Randburg is seeking to recruit an experienced and professional Medical Receptionist. The role requires a detail oriented individual who can manage patient coordination, administrative processes, and front desk operations in a busy specialist practice.

• Answer calls professionally and ensure accurate message taking
• Communicate with patients via phone, email, or SMS regarding doctor feedback
• Manage the appointment diary and schedule patient bookings
• Prepare patient files for upcoming appointments
• Welcome patients and manage waiting time expectations
• Verify and update patient information and open new patient accounts
• Obtain referral letters and medical correspondence from external healthcare providers
• Assist with obtaining laboratory and radiology results
• Provide patients with required documentation for procedures and hospital admissions
• Attending to the creation and co-ordination of theatre lists
• Arrange hospital admissions including theatre and step down facilities
• Track cases where the doctor has assisted in procedures
• Maintain pharmacy accounts and stock records
• Process payments and allocate receipts accurately
• Liaise with hospital departments, IT specialists, and suppliers
• Assist the doctor with general administrative duties

• Matric / Grade 12
• Experience in a similar medical receptionist role essential
• Knowledge of ICD
  10 and RPL coding
• Experience with medical billing advantageous
• Computer literacy including MS Office
• Experience with medical practice software beneficial

• Strong interpersonal and communication skills
• Professional and well presented
• Ability to work under pressure
• Ability to work independently and within a team
• High attention to detail and organisation
• Ability to multitask and prioritise tasks
• Reliable and dependable work ethic
• Patient focused and professional approach

Monday to Friday, 08h00 – 17h00

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.