Immigration Coordinator - German Speaking

Job Description

Contract:

Full time, permanent

Team:
Shared Services

Office

Location:

Rosebank Mall Offices, 4th Floor, 11 Cradock Ave, Johannesburg 2196, South Africa

The Immigration Coordinator helps to provide exceptional levels of business support to a wide range of clients by supporting the Associates and Consultants in an administrative capacity. They are exposed to a full range of immigration processes and administrative tasks.

• Draft immigration applications in German
• Draft support letters
• Maintain Fragomen’s database and client folders up to date
• Save and upload case related documents and government decisions onto Fragomen’s database
• Draft emails to provide updates on all immigration matters
• Contact authorities for case updates and advice
• File applications on behalf of clients
• Complete case audits
• Rename, downsize and organise documents
• Take on any additional projects as required

The Shared Services team supports the wider immigration teams remotely and are an extremely friendly and supportive team to join with multiple languages being spoken. The team is split into smaller sub-teams all with a Senior Coordinator overseeing the workflow and direct line management of the teams.

• German language required: between levels B1 – C1 language proficiency
• Strong administrative and data entry skills, this can be taken from either previous work experience or educational background
• Ability to work flexibly and accurately in a fast-paced environment
• Being confident in verbal communication
• Demonstrate exceptional planning and time management skills with an ability to multi-task
• Be proactive and able to act under instruction with limited supervision
• Be able to plan workload, meet deadlines and priorities
• Ensures work completed is accurate, to a high quality and follows standard layouts
• Completes tasks within agreed time frames and in line with expectations
• Implement effective processes to manage workflow and meet deadlines
• Demonstrates proficiency in word processing, Internet and email systems

• Uses communication skills to achieve objective
• Experience drafting applications / completing various forms

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities.

At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well‑being and professional growth. Our South Africa offerings include:

• Competitive Salary:
  We offer salaries that reflects your skills and experience
• Health and Wellness:
  Medical aid scheme, gap cover, employee assistance programme and free Headspace membership
• Protection and Security:
  Provident fund, group life insurance, funeral cover, disability and critical illness cover
• Time Away from Work:
  In addition to 20 days annual leave and public holidays, we offer birthday leave, study leave and enhanced maternity leave
• Professional Development:
  Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
• Hybrid Work Arrangements:
  The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of three days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need.

• Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
• If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted…