M-Pesa : Senior Supply Chain Manager

M-Pesa is a pioneering fintech business and global market leader in mobile money. Starting from 2007, M-Pesa has grown to offer over 60 million active customers and 5 million businesses a range of financial services, enterprise, merchant and retail solutions, enabling the digital economy and driving financial inclusion.

M-Pesa Africa is the largest Fin Tech providing services across Kenya, Tanzania, DRC, Lesotho, Ghana, Egypt, Ethiopia and Mozambique. With headquarters in Nairobi and Johannesburg, we are on the way to becoming the preferred digital payment method across our markets for in‑store, remote and online payments.

We are a united, energetic and passionate team where leaders coach, teams connect and everyone is empowered to go further, faster. A place where heroes become superheroes – through growth, opportunity and the chance to work with the best minds in Fin Tech.

The Senior Supply Chain Manager is accountable for shaping and executing M‑Pesa Africa’s procurement and supplier management strategy to deliver secure, high‑quality, and cost‑competitive supply. The role establishes transparent procurement processes, builds strong supplier partnerships, drives effective contract and performance management, manages cost efficiency and develops team capability to maximize value from the company’s total procurement spend.

• Maintain transparent sourcing processes that enable early risk identification, objective evaluation of supplier proposals and selection of best‑value solutions.
• Develop and maintain procurement policies, standards and procedures that support business objectives, promote competitiveness and fairness, and uphold strong corporate governance.
• Define and execute category strategies that optimise value, improve supply efficiency, reduce process cost and manage supply risk across all spend categories.

• Establish and maintain a supplier relationship management framework that enables performance measurement, continuous improvement and joint cost and quality initiatives.
• Build long‑term, win‑win supplier partnerships that encourage innovation, resilience and ethical business practices.
• Manage supplier performance for both local and imported orders to ensure quality, delivery and service standards are consistently met.

• Develop and maintain systems, policies and processes for the efficient development, negotiation, administration and closure of contracts.
• Ensure contracts deliver quality outcomes, protect commercial interests and effectively manage risk.

• Develop and maintain systems and processes covering order fulfilment and third‑party logistics operations.
• Establish freight mode guidelines aligned to service and cost objectives.
• Manage third‑party logistics providers to meet service levels and continuously improve delivery performance.

• Lead ongoing identification and implementation of cost‑saving and value‑creation initiatives across the supply base.
• Drive spend optimisation to improve overall business competitiveness.

• Develop and maintain formal contingency sourcing plans as part of the business continuity framework.
• Embed proactive supply risk management within sourcing and supplier management processes.

• Build, develop and lead a high‑performing, engaged supply chain team.
• Coach and guide team members to achieve strong performance and progress toward their career goals.

• Align with market SCM heads on M‑Pesa in‑market spend to maximise group purchasing power and leverage scale benefits.

• Monitoring and providing support for user spend through tendering – USD 50 million per annum.
• Support services costs – monitoring and controlling – USD 13 million per annum.

• Bachelor’s degree in Business, Engineering, Commerce, Marketing, Finance or a related field. An MBA is highly desirable.
• Graduate Diploma in Supply Chain…