Senior HR Business Partner

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of Senior HR Business Partner.

In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Role Outline

As a trusted advisor to the business, this role partners with business management to provide strategic HR solutions that align with organizational goals. The aim is to support business performance by delivering effective HR services, ensuring a positive work environment, and fostering talent management. Working closely with the General Manager and Distribution Centre Managers, the role contributes to achieving business objectives through HR strategies that enhance employee engagement and workforce resourcing.

Key Tasks

• Promote employee development by challenging staff to improve matrix skills.

• Identify and implement initiatives to enhance profitability at the country and business-unit level.

• Manage relationships with internal teams and external customers.

• Support Country and Business Unit (BU) Managers during contract renewals.

• Foster strong relationships with Distribution Centre Managers (DSCs) and external stakeholders.

• Implement initiatives to boost employee satisfaction, performance, retention, and communication.

• Offer HR input for new business ventures and renewals, developing an HR plan for execution.

• Lead and support the employee relations (ER) agenda, managing relationships with social partners.

• Manage people-related impacts of organizational changes like site openings, closures, and restructures.

• Deploy the DSC and local HR strategy.

• Oversee the annual performance and salary review process, ensuring alignment with group-wide processes.

• Use data and trend analysis to identify HR solutions that add value to the local business.

• Support managers in workforce planning, including organizational design, talent forecasting, and resourcing needs.

• Act as a coach to enhance management capabilities and compliance with company policies.

• Ensure the effective delivery of HR technology solutions.

Qualifications & Experience

Education:

• HR Certification or equivalent qualification.

• Graduate degree with a business-related qualification.

Experience:

• Strong understanding of supply chain operations and business dynamics.

• At least 5 years of experience in various HR-related roles.

• Exposure to all key HR processes, including Talent, Compensation & Benefits (C&B), and Employee/Industrial Relations (ER/IR).

• Experience in supply chain management and regional business operations.

• Proven track record in building relationships and driving organizational change projects.

Functional Competencies

• Understand local HR priorities and align them with business objectives

• Implement HR solutions that address business challenges or capitalize on opportunities, with a clear understanding of cost/benefit impacts.

• Deploy global HR strategies within the business unit.

• Provide sound, strategic HR advice to business leaders on decisions impacting personnel.

• Contribute to developing a business continuity plan for the HR function within the local business area.

• Apply deep knowledge of HR principles to complex issues, providing comprehensive advice on compliance matters.

• Leverage HR resources and networks within the organization for efficient decision-making.

• Build relationships with stakeholders to understand their concerns and priorities.

• Effectively resolve conflicts and support organizational…