Retail Portfolio Manager; EE

Ability Executive Recruitment | Full time

Johannesburg, South Africa | Posted on 28/11/2025

The Retail Portfolio Manager provides input into the development of the Asset Management strategy and ensures effective implementation and execution thereof. The incumbent proactively manages risk todrive overall efficiencies, business compliance and ongoing process innovationto maximise net income. This role anticipates the impact of business strategyon other divisions within the Company and ensures consistency in the delivery onrequired business outputs for the relevant function.

The incumbent provides guidancefor the relevant mechanisms to receive feedback, highlights operationalinefficiencies and guides continuous improvement. In addition to this, thisrole is focused on the analysis of data into meaningful reports to enable decision making and maximised net income.

Business Management

Manages a department of complex, concurrentworkflows and delivers best practice solutions to optimise net income,operational efficiencies and reduced risk.

• Reviews and audits operational processes and recommends improvements.
• Collectsdata, analyses trends and implements mitigating actions to reduce risk.
• Reviews the annual building budget and midyear building budget in accordance with company strategy and guidelines for sign off by the Retail Asset Manager.
• Analyses the Asset Maintenance and Operational Management teams in line with sharedservices for teams.
• Focusto optimise utility recoveries and identifying turnover rental to be paidby tenants in the portfolio.
• Assist General Managers and Lease Administrators with review of lease amendmentsrequests.
• Ensures all action items minutes from management meetings and other key meetingsare actioned timeously by the asset management department.

Implements strategies for the development of new business.

• Drivesand enables net income through the management on the delivery of departmental key performance indicators through a team of property managers and administrators:
• Minimise vacancies (tracking of leasing activities)
• Identify opportunities to maximize non-GLA income
• Monthly reporting on Net Operating Income (NOI)

Strategic Relationship Management

Builds and maintains strategic business relationships.

• Buildsand maintains relationships within the Property industry and other business stakeholders to implement industry best practices and to grow and develop a strong business network.
• Focuson relationships with Brokers and tenants.
• Assist with annual Retailer roadshow.

Identifies and manages business risk.

• Ensures compliance with relevant Acts.
• Controls,manages and governs the processes and systems within area of accountability to ensure compliance and minimise the business risk, i.e.OHS.
• Implementsall audit recommendations in area of accountability and resolve auditfindings timeously.

Reporting

Consolidated reports to the Asset Manager.

• Attend project meetings (if applicable).
• Attendmonthly management meetings with the Retail Asset Manager (online or inperson).
• Collationof Info Centres required for EXCO reports.
• Monthlyturnover / foot count stats verification with MDP or other systems.
• Preparesportfolio summary of key portfolio operating metrics (KPIs).
• Assistthe retail leasing manager with verifying drivers using Bank or other datatools.
• Providequarterly feedback and insights on industry reports, i.e. Clur report forretail teams.

Human Capital

Self-Development

Participates in training and developmentinitiatives in line with personal development plans.

• Identifiestraining / development needs and proactively selects effective solutions to address development gaps.
• Ensures that a personal development plan is developed and implemented.

• 5-7 years of Property Management experience within a similar role