Operations Senior Associate, Ormonde Secondary

ABOUT THE ROLE

Nova Pioneer is looking for a superstar Operations Senior Associate to ensure the smooth running of everyday process and provide logistical and administrative support to our Ormonde Secondary. We are looking for a meticulous and self-driven individual who is excited about working in a fast-paced environment.

The Operations Senior Associate is responsible for the smooth running of everyday processes on campus including facilities and maintenance, health and safety and other key operational activities. The role reports to the Head of School / Associate Dean of Operations.

In partnership with the School Leader and the Dean of Operations, the Operations Associate will be supported in a broad range of operational needs, including but not limited to:

• Oversee the maintenance and repair of all school buildings, classrooms, and grounds.
• Manage cleaning, landscaping, and waste management services to maintain a safe and attractive campus.
• Implement preventative maintenance schedules to reduce downtime and extend the lifespan of equipment and infrastructure.
• Ensure compliance with health, safety, and environmental standards across all facilities.
• Oversee security systems, access control, and emergency response procedures.
• Manage contractors and service providers, ensuring quality and cost-effectiveness.
• Monitor the condition of facilities and recommend improvements or upgrades.
• Support the leadership team in managing the facilities budget, including procurement of supplies and services.

• Coordinate all non-academic operations including facilities, transport, security, catering, and administrative support.
• Develop and implement operational policies and procedures to ensure efficiency and compliance.
• Supervise and support administrative and support staff in daily operations.
• Support the leadership team in managing budgets for operations, facilities, and procurement, ensuring responsible resource use.
• Oversee procurement and inventory of school supplies and equipment.
• Coordinate logistics for school events, extracurricular activities and projects requiring facilities and operational support.
• Manage aftercare logistics, including recording and tracking of student attendance, communicating charges with Finance.
• Support the school leader and leadership team in planning and implementing operational strategies.
• Oversee emergency preparedness and risk management for the school community.
• Support the IT team in the running and managing of the school’s networks, servers, hardware, software, and user support.
• Recording, monitoring, and reporting on staff attendance. This includes maintaining accurate daily attendance records, managing leave requests and approvals, and following up on absences to ensure proper documentation.

Required qualifications:

• You have a minimum of 3 years working experience in an Operations/Facilities or similar role.
• You have a relevant higher education qualification.
• You own a reliable vehicle / transport.

Competencies and character:

• You enjoy working with and collaborating with others.
• You pay attention to detail and work with high accuracy.
• You are a thoughtful planner with ability to multi-task, take initiative, prioritize effectively, and deliver for multiple stakeholders according to tight deadlines.
• Your tasks are well planned and arranged in order of urgency and priority.
• You have an ability to communicate effectively with diverse individuals and to handle situations calmly and efficiently.
• You are open to giving and receiving feedback – you are excited about a culture of “Always Growing.”
• You are results driven, move fast and take ownership of your work.
• You have a proven track record of holding yourself and your teammates to high standards of operational excellence.

Nova Pioneer is committed to the achievement and maintenance of diversity and equity in employment. Nova Pioneer is a place where our people experience tremendous growth, fast! We invest heavily in the growth of our people because it leads to greater mastery in both us and our students. “Novaneers” work harder and work longer hours…