Senior Manager: Technology

Job Purpose

The incumbent leads multi-disciplinary technical zos Mainframe, ZVM, Containerisation teams, cross functional service partners, and hardware/software vendors to meet agreed service levels (availability, resiliency, performance, capacity, security, and recoverability), governs platform standards and lifecycle management, and enables continuous improvement through disciplined change, incident/problem management, and proactive risk management. The role also serves as a trusted advisor to senior stakeholders, translating business demand into platform roadmaps, optimizing run-costs, and ensuring the mainframe ecosystem remains fit-for-purpose and future‑ready.

• Managed Financial and Business Results
• Ensure that all individual and department results are delivered within budget to deadlines
• Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
• Ensure that transparent transfer pricing for provision of products and services for the business area are being followed through
• Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by establishing costs, prices and conditions
• Ensure effective targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
• Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank's business requirements
• Provide agreed information, resources, professional advice and strategic contribution to relevant stakeholders on time, in budget, within quality standards
• Ensured that all individual and department results were delivered within budget to deadlines
• Delivered services to client expectations and Nedbank standards
• Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements
• Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
• Managed Stakeholder Relationships
• Deliver services on client expectations and Nedbank standards by ensuring the Service Level Agreement, Operational level agreements, contractual agreements, and project schedules are met as stipulated
• Advise and consult to clients by providing professional solutions that meet the requirements of the clients business needs
• Ensure that professional solutions delivered within agreed parameters and timelines
• Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
• Enable the building of commercially viable relationships with clients by providing quality advice to clients
• Monitor and manage client, service providers/ vendors, partners and other stakeholder expectations
• Actively engage to establish trust and respect of department members, direct reports, stakeholders & manager/s through active engagement with all parties
• Delivered best practice services to client expectations
• Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
• Proactively supported and shared information and knowledge with peers in own and other departments and functions
  
  Trusted and respected by department members, direct reports and manager/s
• Effective communication and relationship networks upwards, downwards, sideways and outwards
• Managed Internal Processes Operationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
• Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
• Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
• Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
• Manage multiple assets through the development, implementation, review of strategies and planning for area

• Advanced Diplomas/National 1st Degrees

• zOS…