Sr Manager Social Impact & Sustainability

Why this is important to Visa

Visa understands that operating a successful company includes driving business growth, delivering strong shareholder returns and expanding digital commerce in support of local economies.

The Social Impact & Sustainability (SIS) team executes on this belief every day, connecting our shared communities within and outside of Visa. We strive to place Visa at the forefront to power the future of commerce for everyone through inclusive financial products, innovative and impactful solutions, and responsible corporate leadership. Our team works to leverage Visa’s assets, business model and global scale to drive business growth and economic growth, with a focus on communities where we do business.

We aim to achieve this by building purpose‑driven partnerships and delivering programs that have societal and business benefit, with a particular emphasis on supporting the financial success of small and micro businesses (SMBs).

As a key member of Visa’s Central Europe, Middle East and Africa (CEMEA) team, the Senior Manager will shape and advance the development and execution of the region’s SIS strategy, aligning with Visa’s 2030 business vision and market‑specific priorities. This role will lead the development and execution of impact programs in CEMEA and will be a critical connector who will support Visa Foundation in the execution of its strategy through strong market‑level partner management and advising.

The Senior Manager is pivotal in driving measurable impact through strategic programs, partnerships, and stakeholder engagement.

• Shape and advance the CEMEA social impact & sustainability strategy and roadmap to deliver on Objectives and Key Results (OKRs).
• Align initiatives with Visa’s global priorities, focusing on:
  • Empowering small businesses and entrepreneurs through digital tools, knowledge, access, and security.
  • Promoting financial education to foster economic inclusion and development.
  • Enhancing digital commerce security for all users.
  • Demonstrating Visa’s long‑term commitment to the communities we serve.

• Lead regional strategy for impact programs and partnership deployment and advise on Visa Foundation capital allocation in CEMEA region, in alignment with market strategies.
• Manage end‑to‑end impact program delivery, including oversight of key public and private sector partnerships.
• Drive local Visa market team awareness of and connection to Visa Foundation partners through strong relationship management and by supporting events, site visits and other visibility opportunities.
• Collaborate cross‑functionally with country leadership, Communications, and Government Affairs teams to implement and scale programs.
• Develop compelling narratives that articulate Visa’s purpose and impact in priority markets.
• Establish feedback loops to share insights and best practices across regions.
• Integrate social impact & sustainability into key client and government engagements to drive both social and commercial outcomes.

• Build and maintain strong, trust‑based relationships with key external stakeholders across CEMEA.
• Enhance Visa’s reputation and influence with decision‑makers through consistent, values‑driven engagement.

• Oversee the tracking and reporting of social and business outcomes in alignment with defined OKRs.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• Bachelor’s degree in any relevant discipline
• Minimum 8 or more years’ experience across some combination of public, private, and civil sectors. Experience in working in the technology and/or financial services sectors preferred, as well as government, politics, communications, and/or economic development is a plus.
• Excellent stakeholder management with experience with the ability to deliver an aligned plan across multiple stakeholders to drive a shared vision
• Proven track record of creating, implementing, and scaling public‑private…