Marketing Manager

Office-based, Umhlanga, Durban

We are a fast-paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement, and retention across multiple products and services.

We are seeking a results-driven Marketing Manager with experience in both traditional and digital marketing. You are a creative, analytical, and agile strategic thinker, capable of leading campaigns that drive customer acquisition, engagement, and retention.

Experience working with agencies, affiliates, or performance-driven campaigns is highly advantageous. You thrive in a fast-moving environment, enjoy data-driven decision-making, and are passionate about delivering measurable results.

This role is based full-time in the office in Umhlanga, Durban.

• Develop and execute integrated marketing strategies to grow brand awareness, acquire new customers, and retain existing ones.
• Lead the development and delivery of campaigns across multiple channels.
• Ensure consistent brand messaging and visual identity across all platforms.
• Apply segmentation and lifecycle marketing strategies to maximise customer value and minimise churn.

• Plan and manage multichannel campaigns, optimising performance through analytics and insights.
• Collaborate with agencies, partners, and internal teams to maximise ROI and brand visibility.
• Lead promotional campaigns, seasonal initiatives, and product launches to drive engagement and conversion.

• Use analytics tools to track campaign performance, customer behavior, and ROI.
• Produce regular reports with actionable insights and recommendations.
• Monitor competitors, market trends, and emerging opportunities to refine marketing strategies.

• Lead, mentor, and inspire a high-performing marketing team, fostering collaboration and accountability.
• Work closely with cross-functional teams to ensure alignment of marketing strategies with organisational goals.
• Manage relationships with external stakeholders, including agencies, partners, and vendors.

• Execute ad hoc marketing projects and initiatives as required.

• Degree/Diploma in Marketing, Communications, or a related field preferred.
• Valid driver’s licence and own vehicle.
• 5+ years’ experience in marketing, brand management, digital marketing, and communications.
• Strong experience in performance marketing, lifecycle optimisation, and multichannel campaigns.
• Proficiency in analytics, A/B testing, and campaign automation tools.
• Strong strategic and creative thinking, business acumen, and results orientation.
• Excellent communication, relationship management, and team leadership skills.
• Ability to work in a fast-paced, dynamic environment with multiple priorities.