Automotive Technician; General Service, C, B & A Levels

Job Type

Full time Exempt/Non Exempt:
Hourly

This is an onsite position located at our Johns Creek Car Care Facility.

Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.

ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.

General Service Tech:
Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection Performs general automotive maintenance and repairs Test drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are complete Keep the shop clean and organized to ensure a positive member/customer experience Learn from Technician A, B, and C colleagues to further advance your career Technician C:
All General Service Tech opportunities plus:
Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc. Technician B:
All Tech C opportunities plus:
Work with, mentor, and train less experienced Technicians Performs all Service Technician C duties plus advanced repair and maintenance services. Technician A:
All Tech B opportunities plus:
Work with, mentor, and train less experienced Technicians Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc.

Minimum Qualifications:

All Service Techs Have a High School diploma, GED, or technical school certification Possess a valid driver’s license Have mechanical aptitude Are knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehicles Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, and the need to maintain a clean, safe, and organized work area.

Can consistently provide exceptional customer service and improve customer service scores

Preferred Qualifications (General Service Tech): G1-Auto Maintenance & Light Repair preferred State inspection certificate where applicable AC 609 Certification

Minimum Qualifications (Technician

C):
All General Service Tech requirements plus:
Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.

Preferred Qualifications (Technician

C):
All General Service Tech preferred qualifications plus: ASE Certifications (or their equivalent). A4-Suspension & Steering, A5-Brakes AC 609 Certification

Minimum Qualifications (Technician

B):
All C Tech requirements plus: 3 years or more of experience repairing vehicles at a dealership or automotive center

Preferred Qualifications (Technician

C):
All C Tech preferred qualifications plus:
Two other ASE certifications (or their equivalent) AC 609 Certification

Minimum Qualifications (Technician

A):
All B Tech requirements plus: 5 years or more of experience repairing vehicles at a dealership or automotive center

Preferred Qualifications (Technician

A):
All B Tech preferred requirements plus: ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications. ASE certification L1-Advanced Engine Performance Specialist AC 609 Certification

May experience loud noises and odors intermittently in the shop environment. This position involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight) Must have own tools appropriate for their skill level for use in the center. Must be able to work in the heat,…