Transformation Office Program Manager

Job Summary:

Global Partners is seeking a highly capable, adaptable and versatile Enterprise Program Manager to support our Transformation Office and ensure enterprise initiatives are executed with discipline, consistency, and visibility. This role partners closely with executive leaders and workstream owners to coordinate governance activities, prepare executive forums, facilitate meetings, track decisions and action items, and ensure transformation initiatives remain organized, aligned, and moving forward.

Success in this role comes from exceptional organization, follow-through, executive communication, and the ability to manage many moving pieces simultaneously. This role is expected to operate with a high degree of autonomy, influencing decisions and driving progress and outcomes in a dynamic and evolving environment. Given deep involvement in senior leadership forums and regular exposure to candid, highly sensitive, and confidential discussions, this role demands exceptional discretion, maturity, and judgment.

The successful candidate must be senior and experienced enough to navigate nuance, safeguard the candor of executive dialogue, and earn and sustain the trust of the executive team to be effective.

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably.

We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Serve as the primary point of accountability for the integration, coordination and execution health of enterprise transformation initiatives, ensuring alignment across multiple work streams, programs, and business functions. Develop and maintain an integrated view of transformation efforts, including scope, timelines, overarching plan, milestones, risks, dependencies, and value realization. Support the implementation, continuous improvement, and long‑term evolution of enterprise governance processes, frameworks, and operating models.

As the Transformation Office matures, this role will have opportunities to contribute to the design and enhancement of governance practices and execution frameworks. Support transformation leaders by coordinating execution plans, maintaining integrated project information, and ensuring deliverables remain visible and on track. Serve as a central point of coordination and visibility, enabling leadership to understand progress, risks, interdependencies, and required decisions.

Facilitate cross‑functional alignment by proactively identifying and managing dependencies, risks, and conflicts across initiatives. Lead and facilitate transformation program meetings, working sessions, and strategic planning discussions, ensuring effective structure, documentation, and follow‑through on actions. Directly manage key transformation or stand‑alone process improvement programs or projects as required utilizing corporate best practices and ensuring effective delivery (i.e. OST Current State Process Documentation, SLA Discovery).

Partner with business and enterprise functional leaders to define and document initiative scope, processes, SOPs, and operational plans, ensuring sustainability beyond initial implementation. Operationalize and run enterprise governance structures, including leadership updates, steering committees, and decision forums; ensure these forums drive decisions, accountability, and forward momentum rather than status updates. Handle highly confidential and sensitive information with the utmost discretion, exercising sound judgment about what is documented, shared, escalated, or held in confidence and always protect the openness and candor of executive and governance discussions.

Prepare and deliver executive‑level reporting and insights, including dashboards, status updates, risk summaries, and decision materials. Identify risks and issues, and…