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Support Operations Lead — Customer Experience

Job in Johns Creek, Fulton County, Georgia, USA
Listing for: PVH (Tommy Hilfiger/Calvin Klein)
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Wolt is seeking a Customer Experience Support Manager to lead our Georgia Shared Service Center. You will own the end-to-end customer and partner experience, drive strategic improvements, and coach a growing team to deliver exceptional service.

Ideal candidates bring 3–5 years of leadership in customer support, strong English and Georgian communication skills, and the ability to turn data into actionable actions that raise performance and customer satisfaction.

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