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Premium Accounts Specialist – Freight & Service Solutions
Job in
Johns Creek, Fulton County, Georgia, USA
Listed on 2026-08-09
Listing for:
Saia Inc
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Saia Inc in Johns Creek, GA is seeking a proactive Customer Service professional to oversee and resolve complex service requests, quotes, and billing issues within our transportation network. This role involves ensuring accurate tracking and timely responses to customer inquiries.
You will prepare performance reports to support retention and satisfaction, negotiate disputed charges, and coordinate with internal teams to prevent service deficiencies while driving process improvements across
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