Financial Services Supervisor

Overview

Join Our Team as a Financial Services Supervisor Are you passionate about public service, regulatory compliance, and delivering excellent customer service? This role oversees the City's business and alcohol licensing, stormwater utility billing, and other revenue programs while supervising staff and ensuring accurate billing, permitting, and compliance. You will serve as a subject-matter expert, resolving complex issues, improving processes, and supporting departments and customers to strengthen service delivery across the City.

Why You ll Love Working With Us You ll love working with us because you ll make a meaningful impact on your community while supporting programs that keep the City running smoothly. We offer a collaborative, mission-driven environment that values leadership, innovation, and continuous improvement. Our team is committed to professional growth, work-life balance, and providing the support you need to succeed.

• Oversee revenue and licensing programs
  :
  Lead staff to ensure accurate, timely, and compliant billing, permitting, and collections.
• Provide analysis and reporting
  :
  Support decision-making through research, financial and operational reports, and audit support.
• Ensure compliance and customer resolution
  :
  Interpret ordinances, approve actions, and resolve complex or sensitive issues.
• Drive continuous improvement
  :
  Oversee strong procedures, internal controls, staff development, and cross-department coordination.

• Knowledge of GAAP, GAAS, and GASB standards in a public-sector environment.
• Strong leadership and office management skills.
• Advanced proficiency with Microsoft Word, Excel, and financial or specialty software.
• Clear, professional communication and strong customer service skills.
• Ability to manage multiple priorities with accuracy, discretion, and attention to detail.
• Ability to interpret and apply municipal codes, ordinances, and policies.

• Bachelor s Degree in Accounting, Finance, Business Administration, Public Administration, or a related field.
• Four years progressively responsible experience with at least two years supervisory experience in finance, customer service, billing, licensing or regulatory environment
• Or an equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job.
• Possession of a valid driver s license issued by the State of Georgia.

• Two or more years of experience in municipal finance
• Experience with Tyler, Munis, or similar ERP systems.

The City of Johns Creek offers a competitive salary and benefits package. We encourage you to apply if you are passionate about delivering exceptional support and possess the required qualifications. Explore outstanding healthcare options and exceptional retirement benefits with the City of Johns Creek! Our comprehensive package includes a generous 12% contribution of your base pay to the 401a plan and a 1-for-1 match up to 5% in the 457(b) retirement plans, potentially totaling up to 22%.

Access financial adviser services at no extra cost. Revel in a competitive salary package crafted to align with the unique responsibilities of the Financial Services Supervisor. We offer competitive wages starting from $83,495 - 92,036 annually. This position is exempt.

The City of Johns Creek is a vibrant jewel nestled in the thriving northeast suburbs of Metro Atlanta. As the 10th largest city in Georgia, we take pride in our community of 82,000 residents and 291 dedicated employees who contribute to its growth and well-being. Johns Creek was ranked the #1 Best Place to Live in the U.S. by U.S. News & World Report, #1 Best Atlanta Suburb in 2024 by , and the #1 place to raise a family in Georgia by  We aim to pioneer health, wellness, and innovation, continually drawing residents and businesses to Johns Creek.

EQUAL OPPORTUNITY EMPLOYER
:
The City of Johns Creek is an Equal Opportunity Employer. We do not discriminate based on age, gender, race, color, national origin, religion, disability, or any other class or status protected by law.

IMPORTANT
:
By submitting your resume online, you authorize the City of Johns Creek to contact, obtain, and verify the accuracy of the information contained in this application from all previous employers, references, and educational institutions. You also release the City of Johns Creek and its representatives from liability for seeking, gathering, and using such information to make employment decisions. You understand that any misrepresentation or material omission on this application may be grounds for cancellation of the application or termination of employment if discovered.

How to Apply
:
Interested candidates should submit a resume, cover letter, and contact information via this online portal. Unsolicited letters, emails, telephone calls, or in-person submissions will not be considered.…