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Onsite IT Support Analyst I - Client-Focused

Job in Johns Creek, Fulton County, Georgia, USA
Listing for: LayerCake Technologies
Full Time position
Listed on 2026-08-20
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Layer Cake Technologies in Cumberland, GA is seeking a Dedicated Support Analyst I to provide day-to-day onsite technical support as part of a dedicated staffing engagement for a client. You will serve as an embedded resource, managing the client relationship while resolving routine issues and learning the client environment.

You will handle common Level 1 tickets such as password resets and workstation troubleshooting, maintain accurate time entries, participate in on-call rotations, and adhere

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