IT Specialist

Eastern Companies is a federal and Department of Defense construction contractor supporting operations across corporate offices and active job sites. Our technology infrastructure plays an essential role in keeping our teams connected, productive, secure, and compliant with federal contracting requirements.

This position offers the opportunity to take ownership of a Microsoft 365 environment while supporting a diverse technology infrastructure across multiple operational settings. You will have a direct impact on system reliability, information security, employee support, and the controls required to protect sensitive government information.

• Sound judgment and appropriate escalation when handling sensitive matters.
• A solutions-focused mindset and commitment to seeing issues through resolution.
• Clear documentation of technical solutions, lessons learned, and process improvements.

The IT Specialist is responsible for administering Eastern Companies’ Microsoft 365 environment and supporting the technology infrastructure across our offices and job sites. This position will manage identity and access, endpoint security, device compliance, network services, servers, system monitoring, and IT asset management.

The IT Specialist will also help maintain the documentation, security controls, and compliance evidence required for federal contracting obligations, including NIST SP 800-171 and CMMC Level 2 requirements.

• Administer the Microsoft 365 environment, including Exchange Online, SharePoint Online, Microsoft Teams, and One Drive.
• Manage Microsoft Entra , including user accounts, licensing, multifactor authentication, conditional access, and the employee account lifecycle.
• Implement and maintain phishing-resistant or hardware-key authentication for privileged accounts.
• Administer Microsoft Intune for device enrollment, configuration, compliance, and patch management.
• Manage the company’s mobile device fleet, mobile device management platform, and carrier accounts.
• Maintain core network services, including firewalls, VPNs, Wi-Fi, DNS, and certificates.
• Support Windows and Linux servers through patching, monitoring, backups, and periodic restoration testing.
• Deploy and monitor endpoint detection and response and antivirus solutions across managed devices.
• Conduct vulnerability scans and coordinate remediation within established service-level expectations.
• Support employee onboarding and offboarding, equipment recovery, and IT asset inventory management.
• Automate routine administrative tasks using Power Shell.
• Ensure system and security logs are collected, centrally retained, and available for SIEM ingestion when applicable.
• Maintain documentation and compliance evidence supporting NIST SP 800-171, CMMC Level 2, Controlled Unclassified Information handling, and access-control requirements.
• Coordinate with technology vendors and managed service providers.
• Participate in an on-call rotation for after-hours infrastructure issues.

Qualifications

• Four or more years of hands-on experience administering Microsoft 365 and Windows environments.
• Tenant-level experience administering Microsoft Entra  Microsoft Intune.
• Experience administering Exchange Online and SharePoint Online.
• Proficiency with Power Shell scripting and administrative automation.
• Working knowledge of networking concepts and technologies, including firewalls, VPNs, and DNS.
• Working knowledge of endpoint protection technologies, including EDR, antivirus, and vulnerability-management tools.
• Strong written communication skills and the ability to communicate effectively with executive leadership.
• Ability to successfully complete a background check.
• Must meet applicable U.S. person…