CRM Operations Lead

Curvion Blue is a high-performance Rev Ops & sales augmentation agency that installs and deploys enterprise-grade, AI-driven revenue engines and selling systems for growing companies. Think of a lead generation-based marketing agency but focused on sales.

The CRM Operations Lead is a critical role responsible for strengthening and scaling the CRM infrastructure that powers Curvion Blue's sales delivery. This role is laser-focused on Hub Spot configuration, data integrity, system optimization, and operational enablement. You'll help ensure that the CRM environments supporting our sales organizations are clean, reliable, scalable, and built to support high-performance selling.

You'll play a key role across the CRM lifecycle, from system design and documentation to new account deployment, ongoing optimization, auditing, and maintenance.

You'll work closely with Rev Ops, sales leadership, data, and other operational stakeholders to improve the systems and processes behind pipeline management, reporting accuracy, sales productivity, and revenue visibility.

But this isn't a "keep the CRM running" role.

We're looking for someone who naturally sees the next level of the system.

Where are we creating unnecessary friction?

Where is data breaking down?

What should be automated?

Where are teams working around the CRM instead of through it?

What needs to be standardized before we scale it?

You’ll help identify those opportunities and turn them into better systems, cleaner data, stronger processes, and more scalable revenue operations.

• You've designed, configured, optimized, or administered Hub Spot or another CRM at a meaningful level
• You've worked with CRM environments supporting multiple teams, business units, or organizations
• You enjoy improving and scaling existing systems, not just building from scratch
• You've supported CRM deployments, migrations, or implementations, including integrations with dialers, schedulers, reporting tools, or other sales technology
• You naturally look for ways to automate repetitive processes and eliminate operational friction
• You care deeply about data integrity, reporting accuracy, and system governance
• You're comfortable auditing CRM environments and identifying gaps in structure, usage, configuration, or performance
• You can translate business requirements into practical CRM solutions
• You can balance strategic thinking with hands‑on execution
• You enjoy creating documentation, SOPs, playbooks, and processes that make systems easier to use and scale
• You enjoy working cross-functionally with Rev Ops, sales, data, and leadership
• You're energized by scalability, standardization, and continuous improvement

• You've primarily used a CRM but haven't configured, optimized, or managed one
• You prefer simply completing tickets over identifying and solving systemic problems
• You’d rather build something new than improve a system that’s already in motion
• Auditing data, workflows, and system architecture sounds painfully boring
• You avoid documentation, process standardization, or governance
• You need complete ownership before you’re comfortable making an impact
• You're uncomfortable working across multiple teams and stakeholders
• You rely primarily on certifications or theory without meaningful hands‑on CRM experience
• You're looking for a role where the system stays the same once you've built it
• You aren't interested in thinking about how the CRM can make the sales organization better

Success in this role means:

• Hub Spot workflows, pipelines, automations, and configurations are continuously improved for scalability, reliability, and performance
• CRM data is clean, accurate,…