Director of Maintenance

The Director of Maintenance is responsible for the safety, functionality, appearance, and preventative maintenance of the community, including resident apartments, common areas, building systems, grounds, and equipment. This position leads daily maintenance operations, responds promptly to resident needs, manages vendors and capital projects, and maintains regulatory and life-safety readiness. The Director is accountable for timely work-order completion, preventative maintenance, budget stewardship, and proactive communication with the Executive Director.

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Maintain a documented preventative maintenance program for building systems, equipment, resident apartments, common areas, and grounds.

• Conduct routine inspections of the interior and exterior of the community, including parking areas, landscaping, entrances, lighting, sidewalks, and resident-facing spaces; promptly correct deficiencies.

• Manage and prioritize maintenance work orders, document actions taken, communicate expected completion dates, and follow up with residents and department leaders.

• Inspect and maintain HVAC, plumbing, electrical, lighting, doors, locks, appliances, and other facility systems within the scope of training and applicable licensing requirements.

• Coordinate qualified licensed vendors for work requiring specialized expertise, permits, or certifications; verify satisfactory completion and retain service records.

• Maintain ongoing readiness for fire, building, environmental, and life-safety inspections, including required testing, inspection logs, and corrective action tracking.

• Coordinate inspections and service of fire alarms, sprinklers, extinguishers, emergency lighting, exit signage, generators, and other emergency systems as applicable.

• Keep exits, corridors, access routes, and emergency equipment clear and operational; promptly report and mitigate hazards.

• Oversee emergency preparedness related to facilities, utility interruptions, severe weather, evacuation support, and restoration of essential services.

• Respond to urgent maintenance issues, leaks, equipment failures, and other safety concerns, including after-hours calls as needed.

• Partner with Wellness leadership to address resident environmental safety concerns, accessibility needs, and maintenance issues affecting care or mobility.

• Coordinate with Housekeeping and Dining leadership to maintain sanitary, functional, and attractive resident and service areas.

• Complete apartment inspections and repairs for resident move-ins, transfers, and move-outs, supporting timely apartment readiness and occupancy goals.

• Maintain organized maintenance shops, safe chemical storage, inventories, tools, keys, equipment, and accurate safety data sheets.

• Oversee landscaping, pest control, waste management, snow and ice response where applicable, and exterior presentation standards.

• Manage the maintenance department within approved operating and capital budgets; review invoices, monitor expenses, and identify cost‑saving opportunities without compromising safety.

• Obtain competitive bids when appropriate, coordinate vendor schedules, and communicate recommendations and project status to the Executive Director.

• Identify deferred maintenance and capital needs; prepare scopes of work, cost estimates, priorities, and proposed timelines for leadership review.

• Recruit, train, schedule, supervise, coach, and evaluate housekeeping team members where assigned; ensure safe work practices and accountability.

• Direct housekeeping activities including infection control practices, biohazard…