Operator II​/Trainer, Production Technical Operations (Day Shift

Position: Operator II/Trainer, Production Technical Operations (Day Shift)
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers.

Are you ready to join us?

This role is part of Alcon's Manufacturing function, a team that designs, produces and delivers innovative eyecare products to more than 140 countries through operational excellence and efficiency.

The Operator II/Trainer, Production Technical Operations (Para-Professional & Support Path) is primarily responsible for operating the production line as needed and serving as a trainer for the assigned area, while ensuring training compliance requirements are met. This role serves as a technical resource on the production floor, leading day-to-day workflow activities, troubleshooting equipment and process issues, and driving compliance with quality and regulatory standards.

You will work closely with production teams to achieve safety, quality, delivery, and cost objectives.

Specifics Include:

Set up, operate, maintain, troubleshoot, and perform basic repairs on production equipment and systems

Coordinate and monitor production workflow to meet established schedules, volume targets, quality standards, and cost objectives

Review work orders, allocate resources, and support daily production activities to ensure operational efficiency

Move, pack, sort, and handle raw materials and finished goods in accordance with established procedures

Monitor product quality, identify defects, and implement corrective actions, including product segregation, rework, or scrap disposition as necessary

Maintain accurate production and quality documentation to support compliance, traceability, and performance analysis

Serve as a subject matter resource for associates by providing guidance on manufacturing processes, quality standards, and operational expectations

Ensure associates are trained and certified in accordance with standard operating procedures while tracking training progress and completion

Conduct real-time coaching and reinforce defect identification, inspection techniques, and process controls using current quality standards

Monitor quality metrics, defect trends, and scrap performance to identify opportunities for improvement and prevent recurring issues

Adhere to GxP requirements by following SOPs, maintaining documentation, supporting quality systems, and completing required training

Identify, recommend, and support continuous improvement initiatives that enhance safety, quality, productivity, and compliance

Inspect, test, maintain, repair, and support the installation of manufacturing equipment and systems

Analyze production data, perform calculations, assist with cost estimates, and support process investigations and problem-solving efforts

Assist with the testing, validation, and implementation of new or modified products, processes, and systems

Demonstrate a commitment to regulatory compliance, operational excellence, and continuous improvement initiatives WHAT YOU’LL BRING TO ALCON:

High School Diploma or Equivalent The ability to fluently read, write, understand, and communicate in English

Work Hours:

36 - 48 hours per week: 6:30 AM EST – 6:30 PM EST (12-hour rotating night shift: 2 days on, 2 days off, and every other weekend)
Travel Requirements: 0%

Location:

Onsite Sponsorship & Relocation:
Not Available PREFERRED QUALIFICATIONS/SKILLS/

EXPERIENCE:

Technical Degree or Certification in Engineering, Science, Information Technology, or a related field

Prior manufacturing or production experience

Experience leading, training, mentoring, or coaching employees in a manufacturing environment

Strong troubleshooting, problem-solving, and analytical skills

Knowledge of GMP, GxP, or other regulated manufacturing environments

Experience developing, delivering, and documenting training programs in a manufacturing or production environment HOW TO THRIVE AT ALCON:

Collaborate with teammates to share standard…