Seasonal Revenue Assistant

Seasonal Revenue Assistant

Join our team to provide exceptional customer service to residents, businesses, and visitors while supporting the City’s business licensing, revenue collection, and payment processing functions. This public‑facing role combines customer service, financial transactions, and administrative support in a fast‑paced environment.

Play a key role in supporting the City’s Revenue Division and the citizens and businesses it serves. Through a professional, responsive, and friendly approach, you will help customers access the services they need while supporting the City’s financial operations and commitment to an outstanding customer experience.

• Assist citizens, business owners, and visitors in person, by phone, and electronically.
• Process payments for licenses, taxes, permits, fees, and other City revenues.
• Respond to inquiries regarding licensing, revenue accounts, payments, and City policies.
• Support revenue operations through data entry, record‑keeping, account research, and administrative tasks.

• Strong customer service and interpersonal skills.
• Effective verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and related software systems.
• Ability to interpret policies and procedures and assist customers professionally.
• Experience with cash handling, payment processing, and record‑keeping.

Minimum Qualifications:

• High school diploma or GED.
• Ability to speak, write, and thoroughly comprehend English.
• One (1) year of customer service, cashiering, revenue collection, business licensing, administrative support, finance, or related experience.
• Experience handling cash, payments, or financial transactions.
• Or an equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job.

Preferred Qualifications:

• Experience working in local government, municipal finance, revenue, or business licensing operations.
• Associate degree or higher in Business Administration, Finance, Accounting, Public Administration, or a related field.
• Ability to speak and comprehend a second language (e.g., Spanish, Mandarin, Cantonese, Korean, etc.).

We offer competitive wages starting from $23.47 – $25.87 per hour (up to 40 hours per week).

Note:

This is a seasonal position for up to a 3‑month period and is not eligible for City benefits.

This position is on‑site and non‑exempt.

EQUAL OPPORTUNITY

EMPLOYER:

The City of Johns Creek is an Equal Opportunity Employer. We do not discriminate based on age, gender, race, color, national origin, religion, disability, or any other class or status protected by law.