Operations Leader

Job : 291621
Store Name/Number: GA-Medley (2466)
Address: 11650 Johns Creek Pkwy, Johns Creek, GA 30097, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Your Role at Sephora: As an Operations Leader
, you’ll be a key driver of operational excellence—ensuring the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you’re passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful.

• Lead store operations, overseeing inventory management, replenishment, order fulfillment, and ensuring operational standards are met.
• Drive brand presentation through visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience by partnering with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop team members, guiding and training them to build a fulfilling path while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork, promoting a culture of openness where everyone feels empowered.
• Uphold Sephora standards by following company policies and helping create a safe and enjoyable shopping experience for all.

• Meet the required minimum number of weekly shifts/hours:
  • Full Time: 30‑40 hours/week
• Be available during peak retail operations (nights, weekends, and holidays)
• Maintain punctuality and consistent attendance

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem‑solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal‑driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

• Hourly pay range: $24.00 – $27.50 per hour. The actual hourly pay offered depends on various factors, including relevant qualifications and experience and other legitimate, non‑discriminatory business factors specific to the position and/or geographic location.
• Comprehensive healthcare and well‑being benefits based on eligibility.
• Inclusive and belonging culture:
  We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.

Sephora is an equal‑opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.