District Manager, Retail

Our Brand :

At J.Jill, we’re redefining what it means to dress and live with ease. As a women-led, Boston-based lifestyle brand with 200+ stores nationwide, we design thoughtful, inspired apparel and accessories that celebrate the totality of all women. We’re entering an exciting chapter of growth — expanding our footprint, reaching new customers, and deepening long-standing relationships. We're seeking bold thinkers and doers to join us.

With competitive pay and benefits, a supportive culture, and the chance to make a real impact, this is more than a job, it’s an opportunity to bring our ethos keep it simple, make it matter to life in new and inspiring ways.

Leads a district to maximize each store’s potential, achieving sales productivity goals and profitability. Hires, coaches, and develops store management talent through inspiring and encouraging leadership. Ensures store management coaches, develops, and inspires associates as selling and style advisers. Ensures stores achieve excellent visual merchandising and operational standards. Acts as a liaison to the corporate office to develop and implement programs and initiatives for the stores.

• Drives multi-store sales performance and ensures stores within the district achieve sales and productivity goals.
• Maintains awareness of all store goals and results, and develops strategic, actionable plans with store management to improve store performance and maximize opportunities. Ensures store management is using current tools to consistently and effectively coach and communicate goals and priorities to all associates.
• Forecasts and analyzes business trends and make effective action plans to drive results and hold teams accountable, while managing expenses.
• Identifies and celebrates store and individual successes.
• Maintains communication with Regional Director regarding store performance and opportunities.
• Builds customer loyalty by leading store management to identify and leverage local customer outreach opportunities and company programs to acquire new customers and increase frequency of customer visits.
• Works with store management to resolve merchandise and customer service issues timely and effectively, ensuring positive customer experiences and continued customer loyalty.
• Accesses market, shares information and surfaces opportunities within markets.

• Identifies and continually recruits management talent to support J. Jill culture, goals and objectives, maintaining bench strength to ensure all positions are filled in a timely manner.
• Creates a high performing, talented team that is focused on achieving individual and company goals. Coaches and develops management and associate skills through positive and inspiring feedback and challenging assignments.
• Conducts ongoing training and development of store management on selling culture and techniques, policies and procedures, and operational and visual merchandising standards.
• Evaluates and coaches to performance by providing timely, actionable and specific feedback to ensure achievement of goals, consistency in brand standards and a positive customer experience.
• Resolves associate relations issues timely and professionally, in accordance with company policy.

• Ensures all store management teams create a positive, energetic and inspiring store atmosphere of both teamwork and individual associate contribution.
• Develops management and associates to model J. Jill selling culture by reinforcing selling and learning tools, determining unique customer needs and delighting all customers with their experience at J. Jill. Directs and coaches store management to ensure a consistent environment of greeting every customer promptly and genuinely, re-engaging on the selling floor, and wardrobing customers by providing guiding, helpful service.
• Directs store management to ensure an effective leader is scheduled and functioning in the role of sales floor leader on the sales floor at all times.
• Challenges store teams to learn and grow and try new skills and selling approaches.
• Ensures all management and associates project J.…