Aramid Sales Specialist

Position Overview

Kolon USA is seeking a commercially minded and highly proactive Sales Specialist / Sr. Specialist to join its Aramid business team in Atlanta, Georgia.

This position is designed for an individual who will develop into an independent account manager and business development professional through hands‑on exposure to Kolon’s products, customers, markets, and end‑to‑end commercial processes.

Prior experience with para‑aramid products or the aramid industry is preferred but not required. The successful candidate will be expected to develop a strong understanding of Kolon’s products, customer applications, market dynamics, and commercial processes through hands‑on experience and continuous learning.

During the initial stage, the candidate will build this knowledge by supporting existing customer accounts and actively managing customer orders and related sales activities. As product knowledge, customer understanding, and commercial capabilities develop, the candidate will progressively assume direct ownership of customer accounts, expand relationships with existing customers, and ultimately identify and develop new business opportunities.

While order management and ERP responsibilities are an important part of the role, this is fundamentally a commercial and customer‑facing position. The successful candidate is expected to approach every customer interaction with a sales mindset, proactively identify opportunities or potential issues, and take ownership of appropriate follow‑up.

• Support the management of existing customer relationships and day‑to‑day commercial activities, with progressively increasing account ownership.
• Assume direct responsibility for selected customer accounts as product knowledge and commercial capabilities develop.
• Build strong customer relationships by understanding each customer’s business, applications, purchasing patterns, needs, and potential growth opportunities.
• Respond proactively to customer communications and recognize commercial opportunities that may arise from routine inquiries, orders, requests, or changes in customer activity.
• Follow through on customer needs and opportunities with a strong sense of urgency and ownership rather than simply processing requests.
• Coordinate quotations, pricing discussions, forecasts, order status, product inquiries, and other commercial requirements.
• Identify opportunities to expand business with existing customers and progressively participate in new customer and market development.
• Participate in customer meetings, trade shows, industry events, and other commercial activities.

• Develop a strong working knowledge of Kolon’s para‑aramid products, including Heracron yarn, converted yarn, fabric, and related downstream applications.
• Learn key applications and end markets, including safety, defense and ballistics, automotive, aerospace, ICT, and other industrial markets.
• Develop an understanding of customer value chains, competitive products, pricing dynamics, and key market participants.
• Monitor customer activity, market developments, and competitive trends and communicate relevant observations to the sales team and management.
• Work closely with senior sales team members, technical resources, and Kolon headquarters to translate customer needs and market information into potential commercial opportunities.
• Continuously develop the technical and commercial knowledge required to independently manage accounts and pursue new business.

• Manage customer purchase orders and maintain accurate and timely information in the company’s ERP system.
• Monitor order status, customer demand, inventory availability, delivery schedules, and other relevant commercial information.
• Maintain a high level of attention to detail while recognizing that order management is not solely an administrative function but an important source of customer and business intelligence.
• Proactively identify unusual order patterns, changes in demand, timing issues, customer requests, or other signals that may require commercial follow‑up.
• Coordinate…