Payroll Specialist

Time & Pay Inc. is seeking a detail-oriented, customer-focused Payroll Specialist to join our team. We are a locally owned payroll service bureau providing payroll and related services to businesses across a variety of industries.

This position combines payroll processing, client service, organization, and problem-solving. The ideal candidate is dependable, comfortable managing multiple responsibilities, and interested in developing long-term payroll knowledge and skills.

Prior payroll experience is helpful, but not required. We provide on-the-job training for candidates who demonstrate strong customer service skills, professionalism, attention to detail, and an ability to learn new systems and processes.

• Process client payrolls accurately and within established deadlines
• Review and enter payroll-related information, including new hires, pay changes, deductions, tax updates, and other client requests
• Prioritize daily responsibilities based on payroll schedules and client needs
• Prepare and review payroll information with clients before processing
• Respond to client emails and telephone calls in a professional and timely manner
• Upload and reconcile retirement, HSA, Workers' Compensation, and other payroll-related files
• Research payroll questions by reviewing system history, documentation, correspondence, and account records
• Maintain accurate client notes and documentation
• Protect confidential payroll, employee, and company information
• Work effectively across multiple software platforms
• Assist with identifying opportunities to improve workflows and internal processes

We are looking for someone who has:

• Strong customer service and communication skills
• Excellent attention to detail
• Strong organizational and time-management skills
• Ability to prioritize multiple responsibilities
• Professionalism when working with clients and coworkers
• Strong follow-through and reliability
• Comfort learning new software and technology
• Ability to research questions and use available resources to solve problems
• A willingness to ask questions, collaborate, and continue developing new skills

The following experience is helpful, but not required:

• Payroll or timekeeping experience
• Payentry or Millennium
• Swipe Clock or Time Works Plus
• Microsoft Excel, including sorting, filtering, basic formulas, and working with data imports

• Starting pay: $17.00-$19.00 per hour, based on relevant experience and qualifications
• Opportunities for compensation increases as knowledge and responsibilities grow
• Paid time off
• Paid holidays
• Flex time
• Health insurance
• 401(k) with employer contribution
• Monday-Friday daytime schedule

Time & Pay offers a stable, professional work environment with an experienced and supportive team.

Our employees value:

• Work-life balance and paid major holidays
• A supportive team environment
• An open-door management approach
• Opportunities to learn and develop professionally
• Long-term career growth
• Competitive compensation and benefits

Our current employees have an average length of service of around 9 years, reflecting the long-term relationships we work to build with our team.

We value accuracy, excellent client service, collaboration, and continuous learning, and we look forward to welcoming another member to our team.