Marketing Events Operations Associate

Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups.

That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Marketing Events Operations Associate plays a critical role in the execution and operational success of meetings and events across the firm. This position is responsible for coordinating and managing complex logistical components, including scheduling, shipping, vendor interactions, inventory oversight, and on-site event support. The Associate serves as a key executor within the Event Operations function, ensuring that all operational components of assigned events are delivered accurately, efficiently, and in alignment with firm standards.

This is a temporary role that will last about 3 months.

• Event Logistics & Execution Coordinate detailed logistics for medium-to-large firmwide events including scheduling, shipping, venue setup, materials management, and onsite execution requirements.
• Implement assigned tasks of event project plans for specified events, collaborating with Managers and Leads to ensure objectives, timelines, and operational processes are met.
• Oversee shipping workflows, including creation of shipping schedules, vendor pickups, delivery tracking, packing standards, and post-event returns.
• Vendor, Inventory & Resource Management. Serve as a primary logistics liaison with vendors for execution needs for shipping, equipment rental, supplies, printing, and on-site services, escalating contracting or performance issues to Managers. Manage and maintain event inventory including booth assets, giveaways, signage, and reusable materials; ensure accuracy of tracking records and sustainability practices.
• Support vendor sourcing conversations by providing operational insights and identifying needs related to logistics, timelines, and support resources.
• Technology, Systems & Reporting Perform system administration tasks for event technology platforms including Cvent, Survey Monkey, Poll Everywhere, and related tools. Generate logistics reports, shipping manifests, timeline updates, and other documentation to support event readiness and post-event evaluation. Track potential risks or operational conflicts and promptly escalation issues that may affect event outcomes.
• Collaboration, Communication & Cross-Functional Support Work closely with Event Leads and Managers to ensure logistical requirements align with the operational plans and requirements defined by Event Leads and managers. Coordinate with Marketing, Shared Services, IT, and other internal teams to ensure all operational components are aligned and executed accurately based on defined event plans and requirements. Assist in event-related catering coordination for firmwide meetings and events.
• Team Leadership & Process Development Mentor and support Associates, contributing to onboarding, skills development, and process training. Help refine operational procedures, templates, and documentation to ensure consistency and continuous improvement across the Event Operations function. Support sustainability initiatives by identifying opportunities to…