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Retention Specialist: Solve Problems, Save Revenue
Job in
Johnson City, Washington County, Tennessee, 37603, USA
Listed on 2026-08-26
Listing for:
The Terminix International Company Limited Partnership
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Terminix is seeking a Customer Retention Representative to engage at-risk customers and craft tailored retention strategies. You will use negotiation skills to reinforce value, resolve concerns, and reduce churn while collaborating with Sales, Operations, and Customer Experience teams.
Ideal candidates bring 1-2 years in retention or customer service, strong communication, and proficiency with CRM tools. This full-time role offers daily customer interactions and career growth within a global
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