Customer Service Support 3 Hourly

About the Team/Role

The Processing/ Verification Associate supports the operations team two ways. First, by processing incoming invoices that are flagged with issues, and second by making outbound inquiries against batches of invoices and supporting documentation to ensure the invoices are true and correct and that they are meeting client operating standards. They will also do administrative tasks such as data processing and new client funding's and other tasks with the agreement of the Operations Manager.

On a daily basis they will be managed and coordinate work at the direction of the Verification Team Lead.

• Ensure the asset quality of the invoices being purchased is up to Credit standards established in the Factoring Group
• Ensure receivables purchased meet the standards set out in the client operating standards.
• Ensure administrative tasks regarding data processing are done accurately and consistent with operations procedures.
• Verify invoices via phone calls to debtors and via website look up where appropriate.
• Ensure new debtors, errors, missing documentation, debtors over credit limit and other issues relating to 'paper' collateral are clearly noted on each batch of invoices.
• Ensure any policy exceptions and material issues identified are actioned and notified to the Verifications Team Leader.
• Ensure that best practice is both shared and implemented within FOF.

• Strong data processing.
• Strong communication skills.
• Attention to detail.
• Understanding of transportation documentation.
• Commitment to customer service.
• Organizational skills essential.
• Ability to work in a participative manner in a fast moving team environment.
• Self-starter.

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan.

Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan.

Pay Range: $17.80 - $21.50

WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being.

• health, dental and vision insurances
• retirement savings plan
• paid time off
• health savings account
• flexible spending accounts
• life insurance
• disability insurance
• tuition reimbursement

For more information, check out the "About Us" section.

WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments. With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses. We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry.

Offering comprehensive and market competitive benefits, our offerings are designed to support your personal and professional well-being.

If you're looking for a growing career - come be part of WEX today.

To learn more about our employee benefits, please .

WEX is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.

WEX promotes a drug-free workplace.

Qualified individuals with a disability have the right to request a reasonable accommodation. If you require a reasonable accommodation as a result of your disability at any point in the job application process, please submit your request through our Reasonable Accommodation Request Form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.