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Technical Support Specialist

Job in Johnson City, Washington County, Tennessee, 37603, USA
Listing for: State Of Franklin Healthcare Group
Full Time, Seasonal/Temporary position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, Network Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: TECHNICAL SUPPORT SPECIALIST

Job Details –

Job Location:

19077 INFORMATION SYSTEMS - JOHNSON CITY, TN 37604
Position Type:
Full Time
Job Category:
Information Systems

WHO WE ARE:

State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.

PRIMARY RESPONSIBILITIES:
  • Account management.
  • Technical assistance; computer systems, software, and hardware.
  • Respond to queries in a timely manner.
  • Daily performance of computer systems.
  • Install, modify, and repair computer hardware and software.
  • Run diagnostic programs.
  • Follow-up to ensure issue is resolved properly.
  • Compile information and prepare reports.
REQUIREMENTS:
  • High school diploma or GED
  • Bachelor’s degree in information systems or related field desired
EXPERIENCE:
  • Basic understanding of Active Directory, Networking concepts, and TCP/IP.
  • Windows 10 & XP operation, installation, and troubleshooting.
  • Proficient knowledge of all Microsoft Office products.
  • Hardware/software installation, upgrades, and troubleshooting.
  • Experience in a physician office setting is preferable.
WHAT WE OFFER:
  • Company Provided Life and Accidental Death and Dismemberment Insurance
  • Company Provided Long Term Disability Insurance
  • Employee Stock Ownership Plan
  • 401(k) Company Contributions
  • Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
  • Company match in Health Savings Account Plans (restrictions apply)
  • Vacation, Personal, Sick and Holiday Time Off
  • An array of team member perks and discounts
  • Tuition Assistance Programs
  • And more!
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