Customs Coordinator

Why Solotech?

To take your career to the next level! As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide. Find out more at:

The US Customs Coordinator will support import-export operations and ensure adherence to U.S. trade regulations. This role involves coordinating import-export activities,maintaining compliance documentation, and collaborating with brokers and internal teams for efficient customs clearance.

• Understand Customs environment:
  Products tariff classification, country of origin and related duty applications.
• Calculate duty impact todeterminetheappropriate typeof entry intheU.S.
• Act as the primary contact for US Customs operations matters.
• Issue export documentation and proactively follow-up onall orders shipped out of U.S.including Fed Ex shipments.
• Prepare customs documentation for theweeklyequipmenttransfers to our Canadian division.
• Demonstrate knowledge of TIB and ATA US Carnets:
  Prepare all related documents and proactively follow up and close them correctly.
• Assistotherinternationaldepartments with import and export inquiries.
• Verifyand approveACH preliminary reportand brokerage invoices.
• Collaborate with external partners (freight forwarders and customs brokers) to ensure smooth export operations.
• Participateactivelyinweeklyoperational meetings and various salesandasset managementmeetingsto ensure that our customs needs are met within the prescribed time frame according to projects.
• Update asset information and track inventor yin R2 (our equipmentandlogisticsmanagement system) when equipment or packages are intransit fromour different offices;advise management andthe Asset Management teamofallnecessary moves toremain compliant.
• Collaborate to improveandmaintainpolicies and procedures related to import and export with Global Trade Compliance.
• Perform all othercustomsrelated tasks required by the Customs Manager or Asset Management Director.

• Certified Customs Specialist (CCS)
• Bachelor’degree in logistics,international business, supply chainmanagementor equivalent qualification withdemonstratedcompetencypreferred.
• Minimumoffive(5) yearsof experienceinU.S. and international
• Customsandimport/export operations.
• Competence in interpreting Customs terminology, clearance process,customsdocumentsand product classification (tariff codes).
• ACE portal experience user.
• Proficient knowledge of Office 365 (Word, Excel, Outlook)
• General technical knowledge of all theaudio-visual industry(an asset)
• Knowledge of the R2 inventory software (an asset)

• Strong attention to detail:
  
  Crucial for accuracy in documentation, tariff codes, and ensuring compliance with regulations.
• Proactive.
• Ability to work under pressure in an international teamand adapt tochange.
• Ability to manage several tasks simultaneously.
• Strong verbal and written communication skills are necessary to coordinate with clients, customs authorities, and other stakeholders.
• Ability to analyze and solve problems.
• Excellent sense of priorities and schedule management.
• Excellent customer service skills.
• Highly developed sense of organization.
• Teamwork oriented.

Physical Requirements:

This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job the employee is regularly required to:

• Continually:
  Sit, walk, speak, and hear
• Continually:
  Type, write, and read
• Occasionally:
  Stand, stoop, twist, carry, reach, push and lift to 15 lbs.

Work Requirements:

• On site 4 days a week and 1 day remote.
• Flexible schedule including weekends to support operations during peak period.
• Environment may be fast paced, stressful, hot, cold, and dark.

• Competitive compensation and group insurance plan
• 401(k) with employer contribution
• Skills development activities and opportunities for career advancement
• Work environment conducive to personal health and well-being
• Employee assistance program
• Paid time off & referral program

Solotech is an equal opportunity employer. EOE/M/F/D/V