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Director of Retail Operations & Customer Experience

Job in Johnson City, Washington County, Tennessee, 37603, USA
Listing for: Farm Credit Mid-America
Full Time position
Listed on 2026-03-01
Job specializations:
  • Management
    Retail & Store Manager, Operations Manager
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A financial services cooperative in Johnson City, Tennessee is seeking a Director of Retail Operations. This role leads the Retail Operations Team to ensure exceptional customer experiences and oversees multiple retail locations. The ideal candidate has a Bachelor’s Degree, 7 years in financial services, and strong leadership skills. Responsibilities include coaching team members, driving sales strategies, and maintaining compliance with regulatory laws.

Competitive compensation and benefits are offered.
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