EMS Sales Representative

1276 Gilbreath Dr, Johnson City, TN 37614, USA

Posted Thursday, August 13, 2026 at 6:00 AM

Siddons-Martin Emergency Group Benefits
Employee-owned company!
Monday-Friday schedule

• Medical (PPO & HDHP options), Company HSA match, Dental, Vision, Short-Term Disability, Accident and Hospital Indemnity Insurance, Telehealth, Voluntary Life Insurance, Voluntary Critical Illness
• 401K with Employer Match
• Employee Stock Ownership Program
• Paid Holidays and Paid Time Off
• 4 Weeks Paid Parental Leave
• Paid Training & Safety Equipment

• Basic Life & AD&D, Critical Illness Insurance, Long-Term Disability
• Employee Assistance Program
• Verizon Wireless Company Discount (eligibility requirements)

The EMS Sales Representative is responsible for the full sales cycle of emergency vehicles and related products within an assigned territory. This includes prospecting fire departments, EMS agencies, municipalities, and other public safety organizations; managing long sales cycles common to municipal and cooperative purchasing; delivering professional product demonstrations; preparing proposals and pricing; and ensuring customer satisfaction from initial contact through delivery and post-sale support.

The role requires strong relationship skills, deep product knowledge of ambulance chassis, modules, remounts, and specialty vehicles, and consistent use of the company CRM to drive forecast accuracy and territory growth.

• Prospect, develop, and maintain relationships with key decision-makers at fire departments, EMS agencies, hospitals, municipalities, and other public safety organizations within the assigned territory.
• Identify new business opportunities, including new unit sales, remounts, chassis replacements, and specialty vehicles (UTVs, rescue, etc.).
• Conduct professional sales presentations and hands‑on product demonstrations; schedule and manage stock and demo units within the territory.
• Prepare accurate proposals, pricing, and configurations; support customers through municipal bidding, RFP, and cooperative purchasing processes.
• Negotiate contracts and close sales while protecting company margins and adhering to approved pricing guidelines.
• Utilize the company CRM (Dynamics) daily for activity tracking, opportunity management, pipeline reporting, and forecast accuracy.
• Meet or exceed assigned unit, revenue, and gross profit goals.
• Maintain strong product knowledge of ambulance platforms, chassis options, module configurations, remount processes, and competitive offerings.
• Coordinate with internal teams (engineering, production, service, finance) to ensure smooth order processing, delivery, and customer satisfaction.
• Support customers with grant awareness and documentation (e.g., state and federal EMS vehicle funding programs) as appropriate.
• Attend required trade shows, regional meetings, and company training events.
• Track competitor activity and market trends; provide timely feedback to leadership on product, pricing, and service opportunities.
• Maintain compliance with all company policies, procedures, and safety requirements.
• Perform other duties as assigned by the Regional Manager or leadership.

The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Excellent verbal and written communication skills with the ability to present effectively to fire chiefs, EMS directors, purchasing agents, and elected officials.
• Strong relationship‑building and consultative selling skills suited to long municipal sales cycles.
• Proven ability to manage a territory independently, prioritize activities, and meet deadlines under pressure while maintaining a professional, customer‑first attitude.
• Proficiency with CRM systems (Microsoft Dynamics preferred) and standard business software (Outlook, Excel, PowerPoint, Teams).
• Ability to learn complex product configurations and translate customer operational needs into vehicle solutions.
• Strong organizational, time‑management, and follow‑up skills.
• Willingness to travel extensively within the assigned territory (including overnight travel) and to attend regional and national…