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Case Management Specialist - Residential Services (7298

Job in Johnson City, Washington County, Tennessee, 37603, USA
Listing for: The Salvation Army
Full Time position
Listed on 2026-08-13
Job specializations:
  • Social Work
    Human Services/ Social Work, Community Support Services, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 21 USD Hourly USD 21.00 HOUR
Job Description & How to Apply Below
Position: Case Management Specialist - Residential Services (7298)

Job Details

Job Location:

KT-Johnson City Corps - Johnson City, TN 37604

Salary Range: $21.00 Hourly Job Category:
Case Management Schedule/

Hours:

Full-Time and One Weekend Day Per Week Required.

This position is responsible for:
Interviews, accepts, and provides comprehensive, long-term structured, complex, case management services for an assigned caseload of clients participating housing shelter program; provides coaching hours to promote an individualized housing plan is created and implemented by clients; understands the uniqueness of the client's history in order to determine most effective program plans; advocates for clients, and promotes a positive outcome. This position will service clients in a specialized Veterans program and a secondary emergency shelter program.

Key Responsibilities:
  • Establishes goals with clients to promote stability and the securing of stable housing; communicates with clients in a manner that is easily understood; completes progress notes and modifies goals, as needed,
  • Refers clients to additional professional counseling resources, if needed; maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
  • Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; completes incident reports, receives relevant incident reports and enforces policies and procedures, including but not limited to behavior and compliance plans.
Physical Requirements and

Working Conditions:
  • Ability to meet attendance requirements.
  • Ability to read, write, and communicate the English language effectively.
  • Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
  • Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
Employee Benefits:
  • Medical
  • Dental
  • Vision
  • 403(b)
WHAT WE ARE LOOKING FOR IN YOU

Education and Experience:
  • Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, and
  • Three years progressively responsible experience providing direct case management social services including accessing clients' needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,
  • or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Certifications:
  • Valid State Drivers License
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