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Case Management Specialist - Residential Services
Job in
Johnson City, Washington County, Tennessee, 37603, USA
Listed on 2026-09-09
Listing for:
The Salvation Army
Full Time
position Listed on 2026-09-09
Job specializations:
-
Social Work
Human Services/ Social Work, Community Support Services, Crisis Counselor, Family Advocacy & Support Services
Job Description & How to Apply Below
Hours:
Full-Time and One Weekend Day Per Week Required.
This position is responsible for:
Interviews, accepts, and provides comprehensive, long-term structured, complex, case management services for an assigned caseload of clients participating housing shelter program; provides coaching hours to promote an individualized housing plan is created and implemented by clients; understands the uniqueness of the client's history in order to determine most effective program plans; advocates for clients, and promotes a positive outcome. This position will service clients in a specialized Veterans program and a secondary emergency shelter program.
Key Responsibilities:
Establishes goals with clients to promote stability and the securing of stable housing; communicates with clients in a manner that is easily understood; completes progress notes and modifies goals, as needed,Refers clients to additional professional counseling resources, if needed; maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; completes incident reports, receives relevant incident reports and enforces policies and procedures, including but not limited to behavior and compliance plans.
Physical Requirements and
Working Conditions:
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language effectively. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
Employee Benefits:
Medical Dental Vision
403(b)
Education and Experience:
Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, and Three years progressively responsible experience providing direct case management social services including accessing clients' needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,orany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Certifications:
Valid State Drivers License
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