Customer Support Representative
Job in
Johnston, Polk County, Iowa, 50131, USA
Listed on 2026-06-11
Listing for:
Kelly Services, Inc.
Full Time
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
- - Responsibilities:
Take inbound calls and occasional emails from customers and dealers regarding part orders or products available for purchase;
Make outbound calls to customers and dealers for research, investigation, and follow-up;
Document every interaction effectively in the internal case management system;
Handle approximately 1520 calls per day;
Provide thorough follow-ups and resolutions
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